Field Service Technician

We are looking for experienced Field Service Technicians to perform the site assembly and commissioning of new machine installations, and field troubleshooting and repair of existing equipment. If you enjoy the challenge and satisfaction of working with automated manufacturing equipment, this is the position for you. The position requires >75% travel, a strong customer focus, can-do attitude, and both mechanical and electrical machine experience.

Field Service Technician Responsibilities:

• On-site installation and commissioning of new machines.
• Provide start up assistance in new machinery installations at customer factory locations including uncrating, alignment, and assembly.
• Provide operator and maintenance personnel training at customer locations.
• Accurately complete Installation/Service Documentation summarizing work performed.
• Diagnose, troubleshoot, and repair existing machinery at customer locations.
• Provide direction for spare parts recommendations with customers.
• Make recommendations for continuous improvement
• Provide customer support via PC remote diagnostics and phone.

Field Service Technician Qualifications:

• High School Diploma or GED required; 2-year technical degree or technical/skill trades training preferred
• 2-5 years experience building, installing and repairing industrial machinery.
• Strong mechanical and electrical skills.
• Knowledge of PLC’s, electronics and wiring schematics, basic computer skills.
• Positive attitude. Strong communication skills, verbal and written. Detail oriented driven to succeed. Dependable and reliable.
• Ability to travel to customer sites within North America, occasionally internationally.
• Ability to work independently and in a team environment.