Risk Management Coordinator

Position Summary

The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review. This role plays a key part in ensuring claims are reported accurately, tracked effectively, and progressing in a timely manner. This is a hands-on, detail-oriented position ideal for someone looking to build a career in risk management, insurance, or claims.

Key Responsibilities

- Support claims intake, documentation, and file organization for workers’ compensation, general liability, and property incidents

- Assist with timely claim reporting to third-party administrators (e.g., Sedgwick)

- Conduct video review and support incident fact gathering through coordination with store teams

- Coordinate with internal teams (HR, Operations, Asset Protection) to gather information supporting claim handling

- Track and follow up on open claim items to support timely progression and resolution

- Run and monitor motor vehicle record (MVR) compliance via a third-party vendor

- Reconcile driver eligibility lists and maintain compliance tracking

Qualifications

- Associate’s degree required (Bachelor’s preferred)

- 0–3 years of experience in administrative, legal, insurance, or related field

- Strong attention to detail and organizational skills

- Ability to manage multiple tasks and follow through consistently

- Proficient in Microsoft Office Suite and comfortable using technology (including AI tools)

- Strong written and verbal communication skills

Preferred Qualifications

- Exposure to insurance, claims, or risk management

- Experience in legal, compliance, HR, or case management environments

What Success Looks Like

- Claims are accurate, organized, and progressing efficiently

- Follow-ups are handled proactively and on time

- Documentation is complete and audit-ready

- Risk team has clear visibility into claim activity

Why Join Us

- Opportunity to build a career in Risk Management and Insurance

- Hands-on experience across workers’ compensation and liability claims

- Exposure to cross-functional teams including HR, Legal, and Operations

- Growth potential within a developing risk function