AI-Driven Customer Support Lead
Obsidian
Obsidian Security is redefining how technical support is delivered by leveraging agentic AI and automation to drastically reduce human effort. The role focuses on re-architecting the support operating model, building data-driven knowledge and telemetry, and delivering self-service capabilities across the lifecycle.
You will lead a small, skilled team to scale support while maintaining high standards. The ideal candidate brings a strong systems orientation, practical experience with APIs, data
#J-18808-Ljbffr$60k - $80k
Circadia Health is looking for a Support Lead in El Segundo, CA. In this role, you will oversee customer support operations, manage team KPIs, and ensure quality assurance processes are in place using HubSpot. Candidates should have over two years of customer support experience...Suggested$121k - $151k
...HR issues. We’re data-driven and never stop iterating... ...you’d like to work in a supportive, entrepreneurial... ...right in.The Opportunity Customer expectations are evolving... ...customers want instant, AI-powered self-service. Others... ...Support Solutions Lead, you'll partner closely...SuggestedCasual workWork at officeLocal area$100k - $120k
...Customer Support Lead Location: Irvine, CA (On-site) | Type: Full-Time ROLE OVERVIEW We are seeking a Customer Support Lead to serve as our internal... ...results through vendor partners. You are organized, data-driven, and a clear communicator who can represent support needs...SuggestedFull timeWork at office- ...risk is offloaded to the customer using fixed-price long-... ...market? Otherwise, as AI scales, compute only... ...enterprise customers, and support is the front line of... ...hands-on Customer Support Lead to own day-to-day... ...repeatable parts. Use AI-driven tooling (sentiment analysis...SuggestedLong term contractContract workFixed term contractLive inWork at officeLocal areaVisa sponsorshipShift work3 days per week
$80k - $130k
Getgrid is seeking a Head of Customer Experience & AI Operations to redefine how customer support functions leveraging AI and automation. You will design AI-powered workflows and lead a team to improve customer satisfaction while scaling operations. The ideal candidate...Suggested$140k - $180k
...Customer Service (CS) Leader MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the... ...our CS function, including leading and developing a team of CSRs, providing... ...to help shape our products, supporting sales opportunities, and enhancing...Work at office- Join to apply for the Customer Support Lead role at TechStrat Ltd. Location: Falls Church, VA (must be on-site in office, with partial telework... ...communications. Why join us You’ll be part of a mission‑driven team where your growth is supported, your ideas are welcome,...Permanent employmentFull timeWork at officeRemote work
- Honeywell Aerospace seeks a senior customer support leader to own in-service performance for Boeing platforms, driving cross-functional issue... ...adherence to contractual commitments while applying data-driven AI methods to improve reliability and outcomes. #J-18808-...
- ...Job Description Job Description Customer Support Team Lead Accelerate Performance. About CAI Software... ...performance through a connected, AI-assisted ecosystem that delivers... ...of industry expertise with modern AI-driven execution - helping businesses move faster...For contractorsLocal areaWorldwideShift work
- ...applications and next steps. Our partner is looking for a Customer Support Lead based in United States. As Customer Support... ...support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while...Full timeRemote workFlexible hours
$135k - $190k
Lumenci is seeking a GTM & Customer Success Lead – AI Platform to help launch, commercialize, and scale... ...with litigation strategy. Our teams support high-stakes disputes by developing technical... ...growth. Entrepreneurial, self-driven, and comfortable with ambiguity....Full timeContract workWork at officeRemote workWorldwideFlexible hours- National-Research-Group is hiring a Lead, Product Support & Customer Experience to strengthen production support, triage, and user issue... ...practices as the team matures, with a focus on data-driven improvements and AI-assisted workflows. #J-18808-Ljbffr National Research...
- A leading data-driven marketing solution provider in Austin is seeking a Customer Success Coordinator. This entry-level role involves supporting customers, project managing onboarding, and tracking account metrics in a fast-growing team environment. Ideal candidates are...
- Truemed is seeking a Customer Experience Lead in Los Angeles with hands-on experience guiding a small CX... .... You will own the day-to-day written support channels (email and messaging), build scalable... ..., and Operations, and ship SOPs and AI-enhanced processes. #J-18808-Ljbffr...
$82.7k - $120k
...Privacy ChoicesTeam OverviewAs the first point of contact for customer support and service restoration, our team plays a critical role in... ...enhancements to Remedy/ITSM and Salesforce applications while leading or supporting process improvement initiatives that increase efficiency...Full timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week$147k - $227.52k
OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools... ...reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesAs a Customer Support Lead, you will manage multi-tier service desk...Full timeContract workFor contractors$175k - $200k
...contribute to our collective success? AI solutions are becoming... ...decision making, and enhance customer and employee experiences. As... ...critical. The AI Solutions Support Lead is responsible for the ongoing... ...learning, analytics, or data-driven solutions. Strong understanding...Full timeCasual workWork at officeLocal areaAfternoon shift3 days per week- ...leader to build and scale our Support Engineering team, which will... ...problems faced by our customers. You will lead one of the best technical troubleshooting... ...disruptive, and high-scale AI solutions being built with... ...roadmaps through support-driven insights. Take an...Full timeRemote work
$100k - $180k
...You'll be the owner of customer support end to end, and the person who builds our community from here. You take support as it stands - team, tooling, metrics, and an AI agent already handling routine volume - and make it yours. Then you take the 100k+ owners who already...Full time$55k - $65k
...Customer Support Lead At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management...$31.1 - $49.7 per hour
...Customer Support, Team Lead Join to apply for the Customer Support, Team Lead role at Zillow . About The Team Zillow’s Customer Support team is dedicated to delivering exceptional service and support to our customers. As a Team Lead, you’ll help foster a collaborative,...Hourly payLive inLocal areaRemote workShift work- ...accessory brand built on creating products people love and experiences they remember. As we continue to grow, we're looking for a Customer Support Lead to coach our support team to ensure every customer interaction reflects the care and quality our brand was built on. As our...Full timeImmediate start
- ...committed to strengthening our community while supporting your personal and professional growth.... ...: Under direct supervision, assists the Customer Support Manager in managing the... ...abilities. Prior related supervisory or lead experience preferred. Excellent verbal and...
- ...Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3...
$120k - $160k
...Customer Support Lead At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched over a dozen credit card programs, including for Coinbase, Bilt, and Qatar Airways. We help businesses bring imaginative...Work at officeFlexible hours- ...Team Lead For Customer Service And Technical Support Lead & mentor: Directly manage, coach, and evaluate our Customer Service Sr & Jr team members, fostering... ...pioneer innovative, world-class user interfaces. AI-enhanced innovation: You harness AI to supercharge...Contract workWork at officeWork from homeWorldwideFlexible hoursShift work
- ...Customer Support Lead & RMA Coordinator Lead, support, and keep our technical operations running smoothly Do you excel at guiding others, answering tough technical questions, and keeping detailed workflows organized? XOTIC PC is looking for a tech-savvy, detail-oriented...Casual workLocal area
- ...something special. Behind our customers - amazing companies that... ...versatile Customer Co-Innovation Lead to join our AI & Autonomy Commercial... ...Rockwell Automation.You will support executive customer engagements... ...software, AI, or other technology-driven environments.What We Offer:...Full timeWork at officeVisa sponsorshipWork visaFlexible hours
- Sweetepictravels is seeking a Remote Customer Service Representative to serve as the primary client contact, delivering professional service and building lasting relationships from home. You will handle inquiries related to insurance sales, benefits administration, and...Remote job
- A leading real estate platform is looking for a Customer Support Team Lead to empower advocates and drive improvements in customer experience. This remote role requires at least two years of customer service experience and confidence in supporting frontline staff. Responsibilities...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to AI-Driven Customer Support Lead. Be the first to apply!
- customer service team lead United States
- customer experience lead United States
- customer service coordinator United States
- customer success coordinator United States
- customer success team lead United States
- customer success lead United States
- customer operations coordinator United States
- customer service team manager United States
- customer service project coordinator United States
- customer project coordinator United States


