Retail Consultant

Retail Consultant

Aesop

Greenwich Village, 77 Greenwich Ave

Base pay starts at $21.5/hr

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Job Description

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success. What we are looking for - Experience operating within a customer service role or environment - Effective selling skills and the ability to drive commercial outcomes - History of successfully participating in and contributing to a team - Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all - Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives - Strong communication and problem-solving skills - Working knowledge of skin care and skin care industry (advantageous) - Knowledge of hair care, body care, fragrance and home categories (advantageous) - This position is part time and operates an on-site working pattern. Successful candidates will have a minimum of four days availability weekly, in addition to full availability on weekends.

Qualifications

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Pay rate of $21.50/ hr - 10% monthly bonus potential - 401k savings with company match without a vesting period - Generous product discount allowance and bi-annual complimentary product allocation - 2 days paid Volunteer leave - 3 days paid Personal leave - Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities - Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, therapy/coaching sessions through Modern Health, and summer wellness leave options. - Up to 12 weeks of paid parental leave