Front of House Manager
Full-time
Filippo's Italian Steakhouse
Summary
The Restaurant Manager oversees daily front-of-house (FOH) operations, ensuring excellent guest experiences, efficient service flow, and strong team performance. This role manages staff, budgeting, customer relations, and operational standards.
Key ResponsibilitiesLead, train, and supervise FOH staff (servers, hosts, bartenders, support).
Maintain high levels of guest satisfaction by resolving issues and ensuring service excellence.
Oversee scheduling, labor planning, and daily staffing needs.
Manage opening and closing procedures, cash handling, and financial reporting.
Coordinate with the kitchen team to ensure accurate and timely service.
Track inventory and oversee ordering of FOH supplies.
Implement and enforce policies, service standards, and health/safety regulations.
Analyze sales reports and collaborate with ownership to meet financial targets.
Support marketing initiatives, special events, and customer engagement efforts.
3–7 years of hospitality or restaurant management experience.
Strong leadership, communication, and conflict-resolution skills.
Experience with POS systems, scheduling tools, and basic financial reporting.
Ability to manage fast-paced environments with consistent professionalism.
Vacancy posted 2 days ago
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