Account Manager

Junior Account Manager

We are seeking a motivated and detail-oriented Junior Account Manager to support the growth and success of our customer and partner relationships. This role is well suited for someone who is eager to sell to enterprise verticals such as Manufacturing, Energy, Transportation and Logistics and develop account management skills, build strong client relationships, and contribute to revenue growth.

The Junior Account Manager will work closely with senior account managers and cross-functional teams to ensure customer satisfaction, drive engagement, and support account expansion. The successful candidate has early experience in high-tech or telecommunications environments and is interested in building expertise in private wireless and solution-based selling.

Your Responsibilities

• Support the management of a portfolio of customer and/or partner accounts
• Assist in maintaining strong relationships through regular communication and follow-ups
• Coordinate internal resources to ensure timely delivery of solutions and issue resolution
• Help prepare account plans, business reviews, and customer presentations
• Track account performance, renewals, and growth opportunities
• Identify upsell and cross-sell opportunities and escalate to senior team members
• Maintain accurate records in CRM systems (pipeline, contacts, activities, forecasts)
• Support onboarding of new customers or partners to ensure a smooth transition
• Monitor customer satisfaction and proactively flag risks
• Drive operational excellence across partner onboarding, deal registration, incentive management, and partner analytics.
• Ensure data-driven decision making through partner performance metrics and reporting.

Your Skills and Experience

You have:

• Bachelor's degree or equivalent experience
• Experience selling to at least one more enterprise segment such as Energy, Manufacturing, Logistics or Transportation (port-terminals, Airports)
• Minimum 4-5 years of experience in account management, sales, customer success, or partner-facing roles within high-tech, telecommunications, or solution-based selling environments
• Exposure to private wireless (5G/LTE), networking, telecom, or enterprise technology solutions strongly preferred
• Demonstrated ability to support complex or multi-stakeholder customer and/or partner relationships
• Experience working with CRM systems (e.g., Salesforce) and managing pipeline or account data
• Strong communication and organizational skills with the ability to manage multiple priorities

More Information

Some of our benefits:

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond

Learn about additional benefits in specific countries.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Job Info

• Job Category Sales
• Degree Level Bachelor's degree
• Job Schedule Full time
• Job Type Experienced
• Job Identification 36210
• Role Type Individual contributor
• US/Canada Salary Range $78,715.00-$146,185 Plus eligible for variable pay/incentives.
• Experience level Experienced
• Locations 3201 Olympus Boulevard, Dallas, Texas, 75019-4520, US (On-site)