Transportation Operations Manager - 2nd Shift, Korean-bilingual

Job Description

Job Description

Company Overview

Global Expedited Transportation Freight Corp. (GET Freight) is a fast-growing drayage and transportation provider and a subsidiary of Hyundai Glovis, headquartered in Duluth, Georgia, with expanding operations in Mobile, AL; Savannah, GA; and Oakland, CA. Since our founding in 2019, we have become a trusted partner to leading clients including Hyundai Motor, Kia, and Hyundai MOBIS. Backed by Hyundai Glovis's global capabilities, GET Freight is strategically expanding nationwide, positioning it for sustained growth through its commitment to operational excellence, sustainability, and innovation. We are building a top-tier team to lead industry transformation and long-term success.

Position Summary

The Transportation Operations Manager will work on site at the Hyundai Motor Group Manufacturing plant in Ellabell, GA and be responsible for all Yard activities. Working hand in hand with Glovis and plant management to manage on-site activities which involve oversight of a shunting / switching / local shuttle service to ensure routes are completed as required to ensure 100% on-time delivery to the assembly line. This is a challenging and rewarding role that requires strong leadership, technical expertise, and excellent problem-solving abilities. The Manager will oversee the essential functions of invoicing, driver settlements, and the generation of operation reports. This position is responsible for analyzing operational data to support strategic decision-making and ensure the profitability of operations through accurate P&L reporting.

Key Responsibilities

1. Operations Management

• Oversee all yard, shuttle, and switching operations with safety and efficiency as top priorities.

• Manage and coordinate inbound/outbound shipments, including customer-owned returnable assets (carts, racks, dollies).

• Ensure uninterrupted parts delivery to production lines in alignment with customer build schedules.

• Monitor and maintain yard inventory, trailer/container flow, and equipment usage.

• Assign equipment and routes to drivers based on operational requirements; step in to assist with shuttle moves in time-critical situations if necessary.

2. Safety & Compliance

• Implement and enforce GET Freight safety guidelines and site-specific safety procedures.

• Conduct daily/weekly safety briefings and regular site audits.

• Ensure compliance with DOT, OSHA, CTPAT, and plant-level safety/security standards. • Supervise proper trailer/container securing and material handling practices.

3. People Leadership & Development

• Supervise, train, and coach site supervisors, coordinators, and shuttle drivers.

• Provide continuous feedback and conduct formal performance reviews.

• Develop scalable processes and workforce capabilities to support future plant growth.

• Promote a positive, safe, and high-performance team culture.

4. Customer & Stakeholder Management

• Act as the primary liaison with Glovis and Hyundai plant management.

• Provide timely operational updates, resolve issues, and ensure service excellence.

• Maintain high levels of customer satisfaction and support plant launch/expansion activities.

5. Financial & Reporting

• Prepare and submit weekly invoices with supporting documentation.

• Monitor P&L performance and ensure variances remain within tolerance levels.

• Produce and analyze operational reports to support strategic decision-making.

• Ensure accurate and timely driver settlements.

• Track internal KPIs for safety, timeliness, and efficiency, and report results to leadership.

6. Facility & Equipment Management

• Oversee yard cleanliness, orderliness, and compliance with site security standards.

• Ensure proper maintenance and mechanical integrity of all shuttle and yard equipment.

• Coordinate service providers for equipment repair and preventive maintenance schedules.

Job Qualifications & Requirements

Required:

• Bachelor’s Degree in Supply Chain, Logistics, or related field

• 7 years direct transportation/logistics experience, 5 years indirect support experience • Minimum 3 years in a managerial/supervisory role

Preferred:

• 9 years direct, 7 years indirect transportation/logistics experience

• 5+ years in a managerial/supervisory role

• CDL-A license with demonstrated shuttle/yard experience

Knowledge / Skills / Attitudes

• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and operational reporting tools.

• Proven experience managing trailer/container storage yards and shuttle operations.

• Strong leadership, communication, and coaching abilities.

• Ability to multitask and perform under pressure in a high-volume environment.

• Excellent organizational and time management skills.

• Strong customer service mindset and collaborative approach.

Measurable Goals (KPI)

The Transportation Operations Manager will be evaluated on measurable performance outcomes, including but not limited to:

1. On-Time Delivery Performance: ≥ 99% on-time shuttle and part delivery to assembly line.

2. Safety & Compliance: Zero DOT/OSHA recordable incidents; ≥ 95% completion of safety training and audits.

3. Operational Efficiency: Reduce trailer/container idle time by ≥ 10% within first year; maintain equipment uptime ≥ 97%.

4. Financial Accuracy: Weekly invoices 100% accurate and on-time; maintain P&L variances within ±2% of forecast.

5. People Management & Retention: Retention rate ≥ 90% annually; 100% completion of scheduled performance reviews.

6. Customer Satisfaction: ≥ 95% satisfaction score on quarterly reviews from Glovis/plant management.

We offer competitive compensation packages based on experience and qualifications. This is a full-time position with opportunities for career growth within our organization. If you are a highly motivated individual with a passion for leading teams and driving successful outcomes, we encourage you to apply.

Job Type: Full-time

Benefits:  GET Freight offers a comprehensive and competitive benefits package, including:

• 401(k) Plan with 4% Company Match
• Vehicle Allowance (as outlined in the Employee Handbook)
• Health Insurance (Medical)
• Dental Insurance
• Vision Insurance
• Life Insurance, Short-Term & Long-Term Disability
• Paid Time Off: 80 hours annually
• Sick Leave: 40 hours annually
• Company Holidays: 11 paid days per year