Complex People and Culture Coordinator
$27 - $35 per hourFull-time
IHG Hotels & Resorts
EVEN Hotel Times Square South empowers guests to maintain healthy routines while traveling through thoughtfully designed guestrooms, fitness-focused amenities, and wellness-driven experiences. Crowne Plaza HY36 Midtown Manhattan delivers elevated comfort and productivity for business and leisure travelers alike, featuring modern accommodations, flexible meeting spaces, and exceptional service in the heart of Midtown. Hotel Indigo Lower East Side reflects the vibrant culture, history, and creativity of its neighborhood, offering guests a unique boutique hotel experience inspired by the local community. Together, these three properties create a dynamic multi-property environment committed to delivering exceptional guest experiences, fostering an engaging workplace culture, and supporting operational excellence across multiple hotel brands. JOB OVERVIEW: Provide administrative and operational support to the People & Culture function across multiple hotel properties. This role supports recruiting, onboarding, employee records management, training coordination, employee relations administration, union-related documentation, and compliance activities, and helps plan and deliver colleague engagement, recognition, inclusion, and community impact programming across the complex, while serving as an initial point of contact for colleagues and managers. DUTIES AND RESPONSIBILITIES:
- Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed.
- Coordinate the preparation of employee orientation, training sessions, and colleague engagement programs and events (see Talent Engagement, Inclusion & Impact below). May participate in presenting new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness.
- Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.
- Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
- Prepare a variety of correspondence, reports, and/or presentations which may include:
- Gathering and summarizing information from various sources
- Analysis and summary of data
- Creating spreadsheets, charts, and/or graphics
- Entering, retrieving and/or manipulating data within software programs or databases
- Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager's absence. Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area
- Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
- Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.
- May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker's Compensation files, updating the OSHA 300 logs, etc.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hire to Retire.
- Perform other duties as assigned.
- Engagement Planning: Build and maintain an annual complex-wide engagement calendar that captures IHG milestones (e.g., Celebrate Service Week and Giving for Good month each September), cultural and heritage observances, holidays, and brand-specific moments for each hotel: wellness activations for EVEN, connection and productivity themes for Crowne Plaza, and neighborhood-inspired programming for Hotel Indigo. Track budgets, timelines, vendors, and supplies for each activity and provide status updates to the Complex P&C Director.
- Activities & Events: Coordinate colleague appreciation events, town halls, colleague dining room theme days, wellness activities, contests, and seasonal celebrations. Schedule activities across all shifts, including overnight and weekend teams, so every department and property can participate.
- Recognition: Administer colleague recognition programs, including Colleague of the Month, Quarter, and Year nominations, service anniversaries, and guest-comment shout-outs. Maintain recognition records and prepare materials for General Manager and leadership presentations.
- Inclusion: Support IHG's commitment to cultivate a culture of inclusion and equal opportunity and its Room for You promise by coordinating inclusion education, observance programming, and property inclusion or engagement committee meetings (such as Inclusion Ambassadors), including agendas, minutes, and action-item follow-up. Promote awareness of IHG colleague resource groups and the myWellbeing framework, and help ensure events and communications are accessible to all colleagues, including translated materials, accommodation requests, and varied scheduling.
- Community Impact: Coordinate volunteer and community activities that support IHG's Journey to Tomorrow community commitments, including Giving for Good month, food bank and food security drives, and local partnerships connected to each hotel's neighborhood. Track volunteer hours and participation for property and corporate reporting.
- Colleague Listening & Measurement: Support administration of the annual IHG colleague engagement survey and any pulse surveys, including communications, participation tracking, and focus group scheduling. Help compile results, track property action plans, and report on event participation, recognition activity, and retention trends.
- Onboarding & Retention Touchpoints: Coordinate 30/60/90-day new hire check-ins, stay interview scheduling, and welcome activities that strengthen early engagement and retention.
- Colleague Communications: Maintain colleague communication boards, digital screens, newsletters, and event flyers across all three properties, ensuring content reflects each brand's voice and is translated as needed.
- Minimum 1-2 years of experience in Human Resources, People & Culture, or administrative support, preferably in hospitality.
- Bachelor's degree preferred.
- Experience supporting union environments preferred.
- Experience planning colleague events, recognition programs, or engagement initiatives preferred.
- Familiarity with IHG's culture and responsible business programs (True Hospitality for Good, Journey to Tomorrow, Room for You) preferred.
- Bilingual ability (e.g., English/Spanish) a plus.
- Strong organizational skills with high attention to detail.
- Proficiency in Microsoft Word, Excel, Outlook, and HRIS systems.
- Ability to maintain confidentiality and exercise sound judgment.
- Strong communication and customer service skills.
- Carrying or lifting items weighing up to 25 pounds
- Standing and moving around the facility
- Handling objects
- Use a keyboard to generate various work-related documents
- Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.
- Excellent computer skills including MS Word, PowerPoint and Excel.
- Ability to type at least 45 WPM.
- Ability to maintain confidential information is critical
- Mathematical skills, including basic math, percentages and variances are utilized frequently.
- May be required to work nights, weekends, and/or holidays.
- Provides People & Culture administrative and operational support to multiple hotel properties simultaneously.
- Supports distinct brand standards and cultural programs for Crowne Plaza, Indigo and EVEN hotels.
- Coordinates People & Culture processes for multiple General Managers and leadership teams.
- Supports union-related administration and compliance requirements across the complex.
- Ensures consistency and accuracy of People & Culture records, training, and compliance across properties.
- Manages competing priorities and deadlines in a fast-paced, multi-property environment.
- Coordinates engagement, inclusion, and community impact programming that honors three distinct brand cultures while delivering one consistent colleague experience across the complex.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Complex People and Culture Coordinator in New York, NY vacancy
$25 - $28 per hour
...brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are... ...to contribute to this. THE ROLE As our People Coordinator, you'll play a pivotal role on our North American People & Culture team while building a strong foundation for a...SuggestedHourly payFull timeTemporary workLocal areaFlexible hours- ...Location: Remote. Preferred locations: Chicago, Omaha, Denver, San Francisco Bay Area, Boston, New York City Job Title: US People and Culture Coordinator Reports To: Direct to Managing Director - US, Matrix Report to VP of People and Culture (Nairobi) Job Type: Part Time...SuggestedPart timeWork experience placementImmediate startRemote workFlexible hours
$35k
...DreamYard DreamYard collaborates with young people, families, schools, and communities in the Bronx... ...Bronx, a borough that possesses incredible cultural, human, and economic assets. Position: People and Culture Coordinator The People and Culture Coordinator will partner...SuggestedFull timePart timeInternshipShift work- DreamYard in the Bronx seeks a People and Culture Coordinator to support the Director and manager in ensuring staff are supported while maintaining compliance. This role handles employee records, recruiting coordination, and project management across People and Culture...SuggestedPart time
$33 - $35 per hour
...internationally and for work that has been inspired and influenced by Black culture. It is a site for the dynamic exchange of ideas about art and... ...scheduling interviews and conduct reference checks, as needed Coordinate onboarding paperwork including I-9/E-Verify and employee...SuggestedHourly payFull timeWork at officeLocal area$29 - $31.5 per hour
...ACCOR Company Description Where Culture, Care, and Art de Vivre Meet At Sofitel , luxury is more than a standard-it's a feeling. As a People & Culture Coordinator , you will help bring the Sofitel spirit to life by shaping an elevated, welcoming, and...Full timeInternshipLocal area$65k - $70k
...People Coordinator About the Role Nili Lotan is seeking a highly organized and detail-oriented People Coordinator to report directly... ...believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the...Full timeInternshipWork at officeNili Lotan New York
New York, NY4 days ago$85k - $95k
Gunderson Dettmer has an opening for a Culture & Inclusion Coordinator in our New York Office. The Culture & Inclusion Coordinator supports the firm... ...together to create an environment in which each of our people can grow, take initiative, and develop a fun, fulfilling...Full timeWork at officeLocal areaMonday to FridayFlexible hours- Haymarket is seeking a People Operations Coordinator in New York, NY to support HR administration, onboarding, recruiting coordination, and employee support. This entry-level role reports to the Head of People and operates on a hybrid schedule with three in-office days...Work at office3 days per week
- Haymarket Media US is seeking an entry-level People Operations Coordinator in New York, NY. You will support onboarding, HRIS data entry, and benefits administration as part of the People Ops Team reporting to the Head of People. This hybrid role requires three days in...Work at office
- Figma is seeking a proactive People Operations Coordinator to join our global People Ops team. The role focuses on executing employee lifecycle processes from onboarding to offboarding, with a strong emphasis on data integrity and seamless employee experience. Based in...
$70k - $80k
Book of the Month is looking to add a high potential, driven People, Talent, & Recruiting Coordinator to the team. In this role, you will be responsible for coordinating and executing the recruiting process for certain roles, along with supporting various people operations...Work experience placementFreelance- Nili Lotan New York is seeking a highly organized People Coordinator to report to the HR Director. You will coordinate onboarding and offboarding, maintain employee records, support recruiting activities, and manage the internship programs. The ideal candidate has hands...InternshipWork at office
- ...technology, and deeply experienced people, allowing each brand to do... .... WDG designs and builds complex enterprise web experiences for... ...-powered capabilities, and a culture of curiosity to help ambitious... ...-oriented Demand Generation Coordinator to support campaign execution...Visa sponsorshipWork visaFlexible hours
GoFish
New York, NY3 hours ago - ...Our greatest asset is our people, and nothing is more important... ...The position of Managed Review Coordinator will be instrumental in supporting... ...accounts Ability to grasp complex subject matters and open to... ...30 years, we have honed a culture where all kinds of ideas are...Temporary workWork experience placementInternshipWork at officeLocal areaWorldwideWeekend work
TransPerfect
New York, NY1 day ago $24.5 - $26.2 per hour
...Health, we understand that healthcare is complex, and we’re here to make it easier. We... ...empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already... ...thrive longer. JOB SUMMARY Our Branch Coordinators positively impact the lives of patients...Hourly payTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursByram Healthcare Centers Inc
New York, NY2 days ago$52.43k
...Role We are looking for a Credentialing Coordinator to own how our clinicians become... ...into new markets, you will manage that complexity across all of them. This is the perfect... ...so start dates are realistic. Support People Operations with new hire coordination, documentation...Hourly payFull timeShift workOula
New York, NY3 hours ago$24 - $27 per hour
...Part-Time On-Site Catering Coordinator Insperience Group New York, New York, United States... ...: $24-$27 per hour A great group of people to work with! To be part of an organization... ...information, AIDS or AIDS‑related complex or HIV status, being a victim of domestic...Hourly payPart timeWork at officeLocal areaDay shiftWeekday workInsperience Group
New York, NY2 days ago- ...it’s how we achieve it. Our people are passionate, take ownership... ...leader. Our nimble, decentralized culture can provide you with a wealth... ...activity across a complex multinational portfolio and work... ...transaction administration, financial coordination, data management, reporting,...Full timeTemporary workLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours
Colliers International USA, LLC
New York, NY4 days ago - ...Food & Beverage Coordinator / Executive Butler Join Starr, a global... ...ll work in an entrepreneurial culture alongside accessible leaders,... ...our clients, no matter how complex. Grow your career with a rapidly... ...company that invests in its people and their ability to drive...Full timeWork at officeWorldwideFlexible hoursAfternoon shiftEarly shift
Starr Companies
New York, NY4 days ago - ...and service excellence. The Credentialing Coordinator is responsible for coordinating... ...data collection or data analysis using complex database software systems; OR A combination... ...to achieve them. Aligns communication, people, processes and resources to drive success...Full timeTemporary workWork at officeRemote workMonday to Friday
OHSU
New York, NY19 hours ago $96.46k - $144.69k
DescriptionVAD Coordinator - Heart Failure / LVAD - Mount Sinai Hospital - Full... ...participate in creating a culture that ensures fair access to opportunities... ...Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time...Full timeTraineeshipLocal areaMount Sinai Health System
New York, NY4 days ago$108k - $153k
DescriptionThe Transplant Coordinator is a Registered Professional Nurse, Nurse... ...participate in creating a culture that ensures fair access to opportunities... ...Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time...Full timeTraineeshipLocal areaWeekend workMount Sinai Health System
New York, NY2 days ago- DescriptionThe Vascular Coordinator performs basic and advanced ultrasound examinations... ...participate in creating a culture that ensures fair access to... ...Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time...Hourly payTraineeshipLocal area
Mount Sinai Health System
New York, NY2 days ago $90k - $115k
.... We are known for handling the most complex transactions, litigation/controversy... ...are seeking an Information Governance Coordinator to join our Firm. This position will... ...SkaddenWhat makes Skadden special is our people and the culture, community and spirit of...Full timeWork at officeLocal areaRemote workVisa sponsorshipWork visaShift workSkadden, Arps, Slate, Meagher & Flom and Affiliates
New York, NY4 days ago$58.66k - $81.68k
...installations and implementations as needed. Coordinates with Pharmacy IT, Pharmacy... ...participate in creating a culture that ensures fair access to opportunities... ...Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our...Full timeTraineeshipLocal area$70k - $80k
...of the world's most influential artists, artists' estates, and cultural properties. We develop collaborations across fashion, luxury,... ...Assistant to manage approval samples, image archive, and artist coordination. Design: Creating sketches, CADs, and mock-ups to...WorldwideARTESTAR
New York, NY25 days ago$19.1 - $27.3 per hour
...physicians and scheduling staff and coordinates physician schedules... ...environment in keeping with Culture of Service Excellence standards... ...question. c. Able to handle complex or challenging patients or situations... ...brings together like-minded people who work “As One” toward a...Full timeWork experience placementWork at officeImmediate startMonday to FridayShift work$67k - $92k
...excellence — we set it. Our culture is built on teamwork, ingenuity... ...and ambition of our 7,000+ people, including 4,000+ attorneys,... ...Kirkland & Ellis as a Revenue Coordinator and help power the financial... ...payment discrepancies. Tackle Complex Billing Issues: Handle intricate...WorldwideFlexible hours$58.5k - $65k
...and confident experience for people with cancer and those who care... ..., and AI, we simplify complexity, improve collaboration, and help... ...As a License & Credentialing Coordinator, you’ll help power our provider... ...the status quo and create a culture of inclusion through the care...Work experience placementImmediate startRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Complex People and Culture Coordinator. Be the first to apply!
Related searches
- library coordinator New York, NY
- continuous improvement coordinator New York, NY
- implant coordinator New York, NY
- experience coordinator New York, NY
- shipping coordinator New York, NY
- hvac install coordinator New York, NY
- art coordinator New York, NY
- maths coordinator New York, NY
- commercial coordinator New York, NY
- returns coordinator New York, NY