Desk Property Adjuster

Role Description

As a Desk Property Adjuster, you will be responsible for investigating and confirming the facts of loss for Homeowners claims. This remote role includes determining coverage and damages, and adjusting and negotiating claims within assigned authority levels. You will manage the full lifecycle of the claim, including supplements, Additional Living Expense, contents, and personal property. Throughout the process, you will provide timely, clear communication to customers, keeping them informed as their claim progresses.

We are seeking an experienced Property Adjuster with proficiency in Xactimate and a strong foundation in claims handling, including supplements and full claim ownership. The ideal candidate will demonstrate strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast‑paced environment. Experience handling property claims is required and the ideal candidate works in the Central Standard or Mountain Time Zones.

Qualifications

• Proficiency in Xactimate
• Strong foundation in claims handling
• Experience handling property claims
• Strong organizational skills
• Proactive approach
• Excellent customer service skills
• Ability to adapt in a fast-paced environment

Requirements

• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
• Partners with assigned reps for claims involving fraud or subrogation
• Recognizes and identifies key components of residential construction and repair
• Identifies complex customer needs and works to meet those needs
• Determines subrogation or fraud potential and how to handle
• Demonstrates advanced understanding of insurance policies
• Handles investigation regarding all aspects of complex Homeowners first party claims

Benefits

• Base compensation offered for this role is:
• Inside Adjuster Cons II: $56,000 - $82,500
• Inside Adjuster Senior Cons I: $68,500 - $117,700
• Total compensation includes base compensation plus incentive pay (i.e. commission, bonus, etc.) if applicable.
• Equal Opportunity employer – Veterans/Disabled and other protected categories.
• Assistance or accommodation in completing your online application is available.