Claims Adjuster Trainee - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands‑on learning, support, and the opportunity to build a strong foundation in auto claims. Key Responsibilities Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages) Identifies customer needs and works to meet those needs using appropriate customer service skills Applies a basic understanding of systems and technology used within the company Partners to determine subrogation or fraud potential and how to handle Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department Begins recognizing and identifying body parts of a vehicle and other potential property damage As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Supervisory Responsibilities This job does not have supervisory duties. Skills Analytical Thinking Customer Centricity Customer Relationship Building Customer Service Learning Agility Process Oriented Results-Oriented Time Management Compensation Base compensation offered for this role is $22.84/hr – $29.57/hr and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at View phone number on click.appcast.io. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. #J-18808-Ljbffr