Channel Account Manager

Job Description

Job Description

Vyond is looking for a results-oriented Channel Account Manager to drive the sales strategy and activities of new and existing VARs, resellers, and distributors. The Channel Account Manager will drive active revenue generation through partners by deploying GTM and business plans, achieving yearly quota and targets, leading joint-selling efforts on top-tier opportunities, establishing executive relationships and portraying Vyond’s value proposition.

This role requires a candidate who is self-motivated, a problem-solver, quick learner, is eager to grow and execute, collaborates well with various functional teams, and can build strong rapport with strategic partners.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Design and execute both strategic and tactical plans to grow the net revenue from each channel partner. Own the revenue target

• Develop and leverage relationships with a wide range of audiences inside the partner organizations, including but not limited to their CRO, marketing teams, and product and leadership teams

• Maintain and monitor sales forecasts and lead joint-selling efforts for top-tier deals, managing and closing high-value sales opportunities to support aggressive growth targets

• Develop business plans that align with all company functions and set up the adequate governance and recurrent business reviews

• Lead joint-selling efforts with partners for top-tier deals, aligning Vyond with partners’ strategies and sales motions to accelerate pipeline conversion and close revenue

• Arrange and conduct sales and product enablement sessions to educate, motivate, and engage sales and technical teams, while creating scalable, self-service partner enablement frameworks to reduce reliance on ongoing 1:1 sessions

• Proactively manage potential channel conflict through excellent communication, both internally and externally, and through strict adherence of channel rules of engagement

• Own direct P&L responsibility for assigned territories and partner portfolios, including forecasting, pipeline health, and revenue outcomes

• Conduct strategic quarterly business reviews with partners

• Manage onboarding and general enablement activities with channel partners, prioritizing repeatable playbooks and scalable programs over ad hoc support

• Must be available to remotely manage meetings in various global time zones such as, but not limited to, North America, South America, EMEA, APAC, and India

REQUIREMENTS, QUALIFICATIONS, SKILLS & ABILITIES:

• 3-5 years of related work experience

• SaaS or B2B experience required

• Fluency in French or German a plus, but not required

• Knowledge of the selling, seasonality, and customer culture in the supported regions of each partner

• Experience managing resellers and partners

• Strong listening and presentation skills

• Strong written and verbal communication skills

• High emotional intelligence

• Intuitive selling abilities

• Personable and persistent

• Excellent negotiation skills

• Positive and motivated self-starter with minimal need for direction

• Highly organized – ability to multitask, prioritize and manage time effectively

• An entrepreneurial mindset with direct P&L responsibility for assigned territories, focused on improving steady-state performance and driving "breakout growth" opportunities

• Driven by a desire to achieve meaningful and measurable results

• Excellent problem-solving skills and the ability to thrive in a dynamic and passionate “all hands on deck” culture

• Experience building scalable partner enablement programs (e.g., playbooks, certification paths, onboarding journeys, and self-service assets)

• Ability to work effectively as part of a team and independently

• College degree preferred, but not required