Customer Service Representative - State Farm Agent Team Member

Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency We offer great perks including flexibility, weekly office lunches, a Simple IRA, and Life and Short-Term Disability policies after six months. Team members also receive three weeks of vacation and eight paid sick days. Our office culture is flexible and goal-focused. When goals are met, team members can earn additional time off. I’m looking for someone with a growth mindset, who takes initiative to learn new tactics, communicates well, and is focused on delivering excellent service. A goal-oriented, adaptive, and team-driven attitude will thrive here. Role Description As a Customer Service Representative with Tyler Sonka State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Tyler Sonka - State Farm Agent