Client Service Specialist

TeamBuilders Behavioral Health

TeamBuilders is a community-focused behavioral health organization offering a wide range of services, including individual and family therapy, psychiatric evaluations, medication management, and specialized interactive modalities such as sandplay and art therapy. We also provide Comprehensive Community Support Services (CCSS), psychosocial rehabilitation, and supportive housing assistance.

We are committed to fostering work-life balance, creativity, and professional growth, and we offer extensive clinical supervision and training to support our staff's success and development.

Are you a compassionate, organized professional who thrives on making others feel welcome? At TeamBuilders Behavioral Health, we provide "unconditional care" to children, adults, and families. As a Client Services Specialist, you are our first impression. You aren't just answering phones; you are the bridge that connects individuals in need to life-changing mental health services.

Why You'll Love Working Here (Our Benefits)

We believe that taking care of our community starts with taking care of our team. TeamBuilders offers a robust rewards package designed for your well-being:

• Medical, Dental, and Vision Insurance for eligible employees with 75% employer contribution toward base plan election
• 9 Paid Holidays
• Sick Accrual
• Vacation Accrual
• Bereavement
• Parental Leave
• 401(k) Retirement Plan
• Eligibility for Federal HRSA Public Service Loan Repayment Programs

What You'll Do

As the heart of our Los Lunas front office, you will:

• Be a Welcoming Presence: Greet clients with warmth, providing a comforting environment for those seeking support.
• Coordinate Care: Manage psychiatric service scheduling, perform brief intake interviews, and verify insurance to ensure seamless access to care.
• Empower Families: Build positive relationships with parents and caregivers, assisting them with essential paperwork and program enrollment.
• Drive Success: Collaborate with our clinical team and school partners to process referrals within 24 hours, ensuring no one waits for the help they need.

Who You Are

• A Natural Communicator: You are friendly, professional, and ideally bilingual (English/Spanish) to best serve our diverse Southern New Mexico community.
• Detail-Oriented: You're a pro at multitaskinghandling everything from Google Suite and EMR data entry to maintaining a pristine lobby.
• Committed: You hold a High School Diploma/GED (Bachelor's preferred) and are dedicated to upholding the highest standards of conduct.

Ready to build a stronger community with us?