Sales & Service Plumbing Technician

Job Description

Job Description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

About Us
At 1-Tom-Plumber, our mission is simple: bring the dynamic value of our brand to every doorstep. We do this by combining diagnostics, sales, and service into a seamless process that delivers real solutions and empowers clients to make well-informed choices. We’re not just another plumbing company — we’re THE emergency plumber Long Island relies on 24/7, backed by the strongest brand and boldest promise in the market.

We are seeking a skilled, client-focused Plumber who can deliver exceptional service, build lasting relationships, and consistently drive results. This is your opportunity to proudly wear the pink & black — the mark of our commitment to raising the standard of plumbing service across Long Island.

The Role
This is more than plumbing—it’s about bringing the 1-Tom brand experience to life at every doorstep. You’ll be both a trusted advisor and a skilled technician, guiding clients through a process of diagnostics, solutions, and service. Every interaction is a chance to build relationships, generate revenue, and deliver peace of mind.

In your first 12 months, you’ll focus on:

• Delivering “5 Star” client experiences by combining technical expertise, your authentic personality, and our proven processes.
• Diagnosing, recommending, and selling solutions that empower clients to make confident, well-informed choices.
• Hitting revenue goals, consistently producing a minimum of $35,000 in sales per month.
• Participating in the after-hours on-call rotation, responding quickly to urgent plumbing emergencies.
• Maximizing daily opportunities through clear communication with the operations and dispatch teams.
• Caring for your tools and truck, ensuring equipment is clean, maintained, and ready for action.

What Success Looks Like:

• A growing base of loyal customers who rave about their 1-Tom experience.
• Reliable monthly revenue production of $35,000+ tied to diagnostics, recommendations, and completed work.
• Quick, professional response to emergency calls that earns trust and repeat business.
• Smooth daily coordination with dispatch, ensuring schedules and service calls run efficiently.
• A well-maintained vehicle and equipment fleet that reflects pride in the brand.

Who You Are:

• Client-focused pro: You know plumbing, but you also know how to connect, reassure, and build trust.
• Sales-minded technician: You understand diagnostics and recommendations are part of delivering solutions.
• Coachability-first: You’re open to feedback, training, and continuous improvement.
• Team player: You thrive when collaborating and supporting others.
• Tech savvy: You’re comfortable with mobile apps and modern dispatch systems.
• Brand proud: You’ll wear the pink & black with confidence and represent 1-Tom with pride.
• Safe driver: You maintain a clean motor vehicle record and respect the responsibility of operating a company vehicle.

Pay Rate: This position has a training rate of $30 per hour. After successful completion of the training program, the plumber will graduate into a full-service technician running his/her own truck. They will then be eligible for an increase in the base rate as well as bonuses and incentives.