Lead Guest Services Team Member

$11.33 - $15.18 per hour

Pilot Company

Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Pay Rates Starting between: $11.33 - $15.18 / hour
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
Job Location
Google Maps requires functional cookies to be enabled

Apply

Vacancy posted 9 hours ago

Similar jobs that could be interesting for youBased on the Lead Guest Services Team Member in Hammond, LA vacancy

Store Lead
Target is seeking a Store Director in Hammond, Louisiana, to lead a large team and drive retail success. This role emphasizes guest service and requires strong team leadership, financial management, and operational expertise. The ideal candidate will be responsible for...
Suggested
Target
Hammond, LA
2 days ago
Gaming Store Lead: Guest Service & Store Ops
GameStop in Hammond, Louisiana is seeking an Assistant Store Manager to support store operations and provide exceptional guest service. You will play a key role in promoting a sales culture and supervising Sales Associates to create a great shopping environment. The ideal...
Suggested
Full time
GameStop
Hammond, LA
4 days ago
McDonald's - Crew Team Member $14-$18/hr
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
McDonald's
Hammond, LA
2 days ago
Team Lead
...Job Description Job Title: Team Lead Reports to: Club Manager... ...oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities... ...developing staff. ~Assist in member service oversight making sure all staff provide...
Suggested
Full time
Temporary work
Shift work
Planet Fitness - PF Baseline Fitness
Hammond, LA
17 days ago
Shift Lead
...teamwork. You’re all about teaching new things and motivating the team to work together. You set high standards for yourself and the... ...Hut, we are passionate about the health and safety of our team members and our customers. In addition to our already high standards of...
Suggested
Extra income
Second job
Local area
Flexible hours
Shift work
JJB Pizza, LLC
Hammond, LA
3 days ago
RREW LEAD - Hammond, LA
...Job Description Job Description Position Summary The Lead, RREWs role supports warehouse operations by coordinating workflows, monitoring quality and inventory integrity, and supporting associate engagement. This position provides day-to-day task leadership on...
Weekly pay
Shift work
Hayes Company LLC
Hammond, LA
a month ago
Warehouse Team Member
...documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders HAMMOND, LA...
Work at office
Home Depot
Hammond, LA
2 days ago
Retail Team Member
...include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments...
Work at office
Home Depot
Hammond, LA
2 days ago
Lead / Supervisory Transportation Security Officer - No Experience Required forEntry-Level TSA Careers
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Hammond. These... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...
Shift work
Night shift
Weekend work
Airport Security Careers
Hammond, LA
1 day ago
Lead / Supervisory Transportation Security Officer - No Experience Required forEntry-Level TSA Careers
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Natalbany. These... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...
Shift work
Night shift
Weekend work
Airport Security Careers
Natalbany, LA
a month ago
Team Member
$11 - $13 per hour
...Chick-fil-A Team Member At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition... ...everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Position Type: Team Member Full-time...
Hourly pay
Full time
Part time
Flexible hours
Chick-fil-A
Hammond, LA
2 days ago
Team Member
...Team Member Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives... ...is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the...
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Tractor Supply
Ponchatoula, LA
5 days ago
Team Member
...Burger King Team Member Bring the flavor. Bring the fire. Bring yourself. Welcome to the Flame-Grilled Life At Burger King, our Team Members are the face of the brand. You create great guest experiences by delivering quality food with speed, accuracy, and genuine...
Hourly pay
Weekly pay
Minimum wage
Local area
Flexible hours
Shift work
Burger King (Carrols)
Ponchatoula, LA
5 days ago
Team Member
...Team Member Are you looking for a fun and energetic work environment? Do you want to be part of a team that values respect and honesty... ...balance. Essential Duties and Responsibilities: Greet guests with a smile while receiving orders and processing payments...
Immediate start
Flexible hours
Shift work
Popeyes
Ponchatoula, LA
2 days ago
Team Lead (Full-Time)
$12 - $24.33 per hour
...Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing...
Full time
Flexible hours
Afternoon shift
Follett
Hammond, LA
2 days ago
Team Lead
...Job Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non... ...oversight of gym operations to ensure positive member experience. Essential Duties and... ...developing staff. Assist in member service oversight making sure all staff provide...
Full time
Temporary work
Local area
Shift work
Planet Fitness
Hammond, LA
2 days ago
Team Lead (Part-Time)
$12 - $24.33 per hour
...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise... ...the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team...
Part time
Flexible hours
Afternoon shift
Follett
Hammond, LA
2 days ago
Shift Lead
...that your prowess as a leading Insomniac attributes to... ...work in a fun, exciting team environment Employee discount... ...incredible customer service and quality products to all of our guests throughout their experience... ...and coaching of team members Prioritize and delegate...
Part time
Work experience placement
Flexible hours
Shift work
Night shift
Insomnia Cookies
Hammond, LA
2 days ago
Store Shift Lead
...Store Shift Lead | Murphy Oil USA As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Ready to be empowered to grow? Hiring immediately...
Daily paid
Part time
Local area
Immediate start
Shift work
Murphy USA
Hammond, LA
1 day ago
Shift Lead
...about teaching new things and motivating the team to work together. You set high... ...about the health and safety of our team members and our customers. In addition to our already... ...including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC...
Extra income
Second job
Local area
Flexible hours
Shift work
Pizza Hut
Hammond, LA
6 days ago
Service Greeter
...We are looking for an Automotive Greeter to join our growing team! You will Greet customers as they appear on the lot... ...impression of the dealership! You are Friendly and customer service focused!! Reliable Able to multi-task and work under pressure...
Ross Downing
Hammond, LA
2 days ago
Server
...delivering exceptional food and service with personality and warmth. You'll guide guests through the menu, take orders accurately... ...and cash-handling skills. A team-player mindset and willingness to... ...effectively with guests and team members. Equal Employment...
Local area
Shift work
Santa Fe Cattle Company
Hammond, LA
3 days ago
Bartender
...Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build... ...other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...
Hourly pay
Weekly pay
Flexible hours
Olive Garden
Hammond, LA
2 days ago
Store Shift Lead
...Store Shift Lead | Murphy Oil USA As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Ready to be empowered to grow? Hiring immediately...
Daily paid
Part time
Local area
Immediate start
Shift work
Murphy USA
Hammond, LA
2 days ago
Store Leadership Lead: Merchandising & Front End
Ross Stores is seeking an Area Supervisor to join their team in Hammond, Louisiana. In this role, you will supervise store operations, ensuring safety, customer service, and a clean environment. Responsibilities include training Associates, maintaining store standards,...
Weekend work
Afternoon shift
Ross Stores
Hammond, LA
1 day ago
Business Development Representative - State Farm Agent Team Member
...and are dedicated to providing excellent service that makes a positive impact on the people... ...career, help others, and be part of a team that strives to do good every day, you’ll... ...business objectives. Work closely with team members to ensure a consistent and positive...
Work at office
Local area
Alexis Ducorbier - State Farm Agent
Hammond, LA
a month ago
Co-Manager: Lead a High-Impact Guest Experience Team
...Manager and enhance store performance. The ideal candidate will lead a dynamic team, ensuring excellent guest experiences in a fast-paced environment. This role requires 3-5 years of retail or food service experience, with strong communication and problem-solving skills...
RaceTrac
Ponchatoula, LA
1 day ago
Louisiana Lead Teacher
$14.24 - $19.25 per hour
...and more as a Bright Horizons Louisiana Lead Teacher . Full-time positions are available... ...Horizons at North Oaks 15591 Emergency Services Drive Hammond, LA 70403 Responsibilities... ...intellectual growth. Collaborate with a dynamic team to create engaging curriculum that shapes...
Hourly pay
Full time
Temporary work
Local area
Monday to Friday
Bright Horizons Children's Centers
Hammond, LA
3 days ago
Customer Relations Representative - State Farm Agent Team Member
$15 - $20 per hour
...Hiring! This busy insurance and financial services office has a passion to make a difference... ..., growth-oriented agency with a team of highly motivated individuals. We want... ...Relations Representative - State Farm Agent Team Member with Courtney Gulledge - State Farm Agent...
Hourly pay
For contractors
Work at office
Flexible hours
Courtney Gulledge - State Farm Agent
Hammond, LA
2 days ago
Warehouse Team Member
...As a Warehouse Team Member, you will be responsible for performing general warehouse duties and supporting operations, including: perform... .... submit timely activity reports. learn company products and services to assist customers. Duties and responsibilities can change depending...
TradeJobsWorkforce
Albany, LA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Guest Services Team Member. Be the first to apply!