Distribution Operations Manager - Cincinnati
Shaw Industries Group, Inc.
Distribution Operations Manager - Cincinnati Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. The company operates a Regional Distribution Service Center in Fairfield, OH, overseeing a team of approximately 28 associates—including drivers and warehouse personnel—across two shifts. The facility handles receiving, processing, shipping, storing, and delivering flooring products to Ohio, Indiana, Kentucky, and West Virginia. Responsibilities Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency. Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution. Drive accountability by coaching and supporting the team to reinforce performance expectations and continuous growth. Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold high service standards. Report facility performance to the Director of Regional Operations and identify opportunities for continuous improvement. Maintain a safe working environment, ensuring compliance with DOT regulations and company safety protocols. Motivate and empower associates to meet facility goals while implementing process improvements and fostering a culture of ownership. Expand market presence for Shaw Truck by negotiating freight rates and securing new business, ensuring customer needs are met. Optimize the use of transportation equipment and personnel to guarantee timely and efficient delivery and pick‑up services. Qualifications Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience; or High School Diploma/GED and 5‑7 years of logistics management/supervisor experience. Capability and aspiration to progress within the organization. Experience working with hourly associates and guiding teams toward shared operational goals. Proven ability to coach and develop leadership teams to improve performance and operational efficiency. Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility. Strong collaboration skills with cross‑functional teams, including Sales and Customer Service, to meet customer expectations. Hands‑on experience managing operational processes and resolving challenges in a fast‑paced environment. Leadership experience within large and diverse organizational structures. Strong communication skills, both written and verbal, for effective interaction across teams and external partners. Excellent organizational skills and attention to detail in managing complex workflows. Willingness and ability to travel to regional warehouse locations as needed. Demonstrated initiative and focus on achieving results. Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred. Required Competencies Lead Change Build Successful Team Demonstrate Inclusive Leadership Build Trusting Relationships Demonstrate Strategic Influence Shaw Employee Benefits Health, Dental, and Vision Insurance Health Savings Account Shaw Family Health and Dental Centers Behavioral and Mental Health Support Paid Time Off Bereavement and Holiday Pay Paid Parental Leave and Leave of Absence Pay Employee Discounts Wellness Incentive Program Career Development & Education Assistance 401(k) Retirement Savings Plan Disability & Life Insurance Financial and Retirement Planning Medical & Social Security Assistance Work Shift 8‑hour non‑rotating shift. Hours fall to in‑punch day. Observed Calendar. Shift starts AM. Shaw Industries is an equal‑opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Shaw Industries Group, Inc.
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