Assistant Project Manager

Position Summary As Assistant Project Manager you have broad responsibilities for the overall success of the account assigned to you and the growth of the Company. Schedule This is a full-time position, with 40+ hours per week expected. Schedule is consistent on a weekly basis but is subject to change based on business needs. Position Requirements Successful completion of criminal and motor vehicle background check Valid Driver’s License 2 years experience in parking management preferred Core Responsibilities Ensure high level of guest service delivered at all times. Maintain adequate staffing levels for the site. Support the valet operation as needed/requested. Fill in scheduling gaps, respond to call offs and schedule changes. Maintain professional and responsive customer and client service and ensure satisfaction. Employee recruiting, training, development, accountability, safety and well-being. P&L management and execution against budget. Reporting and documentation as required by each account, client and company executives. Procurement of all supplies needed for operations through company expense procedures. Execution of marketing plans, implementation and maintenance of revenue control procedures and analysis. Compliance with all laws, rules, policies, and safety-standards. Support and positively contribute to company’s Mission, Values, and Culture. Assist with projects in the portfolio as requested. Provide administrative support as needed. Perform other duties not listed; flexible and open-minded to assignments. Key Responsibilities Assist in managing daily parking operations across multiple garages and facilities Provide direct supervision and leadership to supervisors, attendants, and support staff Ensure locations meet company standards for cleanliness, safety, signage, and traffic flow Monitor staffing levels and assist with scheduling and coverage needs Support development and implementation of site-specific operating procedures Help ensure parking operations meet the needs of patients, visitors, and medical staff Maintain a calm, professional, and service-focused environment in high-sensitivity settings Respond promptly to operational issues that may impact patient access or facility flow Build and maintain positive working relationships with property management and client contacts Assist in resolving customer concerns and service escalations Support implementation of revenue control and customer experience initiatives Assist with budget monitoring, expense management, and financial reporting Track operational performance metrics and compile required reports Coordinate procurement of supplies and equipment in accordance with company procedures Ensure accurate documentation and compliance with company and client requirements Assist with recruiting, onboarding, training, and coaching of team members Reinforce company policies, safety practices, and performance expectations Support employee accountability, engagement, and retention initiatives Travel regularly between assigned Culver City and Santa Monica locations Support special projects, audits, and company initiatives as needed Uphold and model Parkwell’s Mission, Culture, and Values Required Qualifications Experience supervising employees in a service, operations, parking, hospitality, or facilities environment Strong organizational skills with the ability to manage multiple locations and priorities Professional communication and customer service skills suitable for client-facing environments Experience supporting budgets, expense tracking, or operational reporting Ability to handle a high volume of operational communication (email, phone, in-person) Reliable transportation and willingness to travel between sites Ability to work in fast-paced, high-volume environments Dependable, solutions-oriented leader comfortable in the field Strong sense of urgency and accountability High emotional intelligence and professionalism, especially in medical settings Desire to grow into a Project Manager or senior operations leadership role Demonstrated professional business acumen with a polished and professional presentation style Prior experience managing a team of employees, including supervision, performance management, and accountability Experience creating, managing, and analyzing budgets, with a clear understanding of financial reporting and cost controls Highly professional demeanor and polished communication style appropriate for executive and client interactions Strong professional business writing skills, including the ability to draft clear, concise, and grammatically correct correspondence and documentation Ability to manage a high volume of emails daily, read thoroughly, and respond promptly and professionally #J-18808-Ljbffr Parkwell