Deskside Support Technician

eJAmerica

Austin, TX

Job Description EUC H&F Engineer

3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
Good customer handling skills and prior experience in Concierge (VIP Users) support
Install, troubleshoot, and repair desktop/laptop issues (both hardware/software)
Basic troubleshooting of Conference devices/Projectors,/Meeting room facilitation.
SCCM client end installation & troubleshooting knowledge
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach.
Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW)
100% onsite - Working from our client's office

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Vacancy posted 4 hours ago

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