automotive service advisor
Donny's Automotive LLC
Join Donny's Automotive LLC as an Automotive Service Advisor, serving as the vital link between our customers and our skilled technicians. In this dynamic role, you'll provide exceptional customer service while helping clients understand their vehicle needs and ensuring a seamless service experience. Responsibilities: Greet customers and assess their automotive service needs. Provide accurate estimates and explain service options to clients. Coordinate with technicians to ensure timely and efficient service delivery. Follow up with customers regarding service updates and recommendations. Handle customer inquiries and resolve issues with professionalism. Maintain detailed records of customer interactions and service history. Promote additional services and products to enhance customer satisfaction. Ensure a clean and organized service environment for clients. Requirements: High school diploma or equivalent; automotive experience preferred. Strong communication and interpersonal skills for customer engagement. Proficiency in automotive systems and repair processes. Previous experience in a service advisor or customer service role. Ability to multitask and thrive in a fast-paced environment. Valid driver’s license and clean driving record. Detail-oriented with strong problem-solving abilities. Positive attitude and a passion for the automotive industry. Automotive knowledge. #J-18808-Ljbffr Donny's Automotive LLC
Vacancy posted 5 days ago
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