IT Portfolio Manager
Openkyber
IT Asset Manager/Technical Support Specialist - Immediate Placement:
Location:: Little Rock, Arkansas
Interview:: Both Web Cam and In Person Interview
Duration:: Long Term
Required Qualifications
This is a very urgent requirement with immediate placement, please apply for immediate consideration.
Job Title:: IT Asset Manager/Technical Support SpecialistLocation:: Little Rock, Arkansas
Interview:: Both Web Cam and In Person Interview
Duration:: Long Term
Required Qualifications
- Helpdesk or Field technician support.
- End User Hardware Support (laptops, desktops, mobile devices).
- IT Asset Management.
- ITSM/ITAM Tools.
- Software installation and maintenance.
- Strong communication abilities for technical and non-technical audiences.
- Track and manage IT hardware and software assets from initial acquisition through active maintenance to secure decommissioning.
- Monitor software license utilization, enforce license request compliance, prevent over-licensing, and manage vendor audit defenses.
- Maintain the IT Asset Management database (AMDB/CMDB) to ensure accurate, real-time inventory tracking across remote and on-premise teams.
- Partner with Fiscal and procurement teams to review contracts, renewals, purchases, and negotiate pricing for enterprise software and hardware.
- Establish and enforce ITAM policies, approval protocols, and automated asset tracking workflows.
- Manage support requests and document system configurations using an online ticketing and documentation portal.
- Generate recurring reports on asset utilization, operational costs, compliance risks, and lifecycle refresh cycles.
- Support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices.
- Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues
For applications and inquiries, contact:View email address on us.fitly.work
Vacancy posted 2 days ago
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