E-Health Software Support Specialist I — Hybrid & Flexible Hours

CompuGroup Medical SE & Co. KGaA in Austin, TX is seeking a Software Support Specialist I to provide frontline support for the eMDs software suite, guiding healthcare professionals through system functionality and resolving questions. You will document cases in CRM, use SQL tools to troubleshoot, create knowledge base articles, and maintain timely responses within SLA. This onsite role requires at least one year of customer service experience and availability 7 AM–7 PM Central Time, Monday #J-18808-Ljbffr CompuGroup Medical SE & Co. KGaA