Accounts Receivable Clerk

Job Description

Job Description

Accounts Receivable Clerk

Who We Are

Allied is an Environmental Solutions Company serving 10,000+ customers nationwide across Medical Waste Disposal, Hazardous Waste, Medical Supplies, Secured Document Shredding, and Solid Waste & Recycling services. We were recently ranked #16 on the 2024 Utah 100 list of the fastest-growing companies, placed on the Inc 5000 list, and we’re just getting started.

We move fast, think big, and care deeply about doing things the right way. Our team is made up of people who are problem-solvers, team players, and builders at heart. If you like working with great people, improving processes, and being part of a company that is growing quickly, Allied may be the place for you.

About the Role

We’re looking for an Accounts Receivable Clerk to support the day-to-day activities of our Accounts Receivable function and help ensure customer accounts remain accurate and up to date. This role will assist with processing and applying customer payments, reviewing account balances, following up on outstanding invoices, and resolving billing or payment discrepancies.

This is a great role for someone who is detail-oriented, comfortable working with numbers, and enjoys helping customers and internal teams resolve questions. The right person will be organized, responsive, and confident following up to make sure payments are recorded accurately and account issues are addressed in a timely manner.

What You’ll Do

● Process and apply customer payments accurately and in a timely manner.

● Review customer accounts and ensure payments, credits, and adjustments are properly recorded.

● Assist with monitoring accounts receivable aging and following up on past-due balances.

● Communicate with customers regarding outstanding invoices, payment status, account balances, and billing questions.

● Research and help resolve payment discrepancies, unapplied cash, short payments, duplicate payments, and other account issues.

● Work closely with Billing, Customer Success, Sales, and other internal teams to resolve customer account questions.

● Maintain accurate customer account notes, payment records, and supporting documentation in company systems.

● Assist with preparing account statements, payment reminders, and other customer communications.

● Support account reconciliations and help ensure customer balances align with internal records.

● Escalate ongoing collection concerns, disputed invoices, or unusual account activity to the appropriate leader.

● Help identify opportunities to improve accounts receivable workflows, documentation, and overall process efficiency.

● Provide additional accounting and administrative support as needed.

What You Bring

● Strong attention to detail and accuracy.

● Comfort working with numbers, customer balances, invoices, and payment information.

● Proficiency with Excel or Google Sheets.

● Experience with QuickBooks, accounting software, billing platforms, or customer relationship management systems is a plus.

● Strong organizational skills and the ability to manage multiple accounts and follow-ups at once.

● Clear, professional written and verbal communication skills.

● Ability to communicate confidently and respectfully with customers regarding payment-related matters.

● Ability to follow established processes while asking thoughtful questions when something does not look right.

● Strong problem-solving skills and the ability to research discrepancies.

● A team-first mindset and willingness to jump in where needed.

● Previous experience in accounts receivable, collections, billing, payment processing, bookkeeping, accounting support, or customer service is a plus.

What Makes You a Great Fit

You’re the kind of person who likes accounts to be accurate, organized, and buttoned up. You can move quickly without losing sight of the details, and you’re comfortable following up with customers and coworkers to get the information you need.

You’ll do well here if you enjoy solving problems, keeping organized records, and helping address small account issues before they become larger ones. You understand that accounts receivable is not just about collecting payments—it is also about creating a professional and helpful experience for our customers.

Why Allied Environmental

At Allied, you’ll be joining a growing company with a strong team culture and a lot of momentum. We care about doing excellent work, supporting each other, and building systems that help our team and customers succeed.

As we continue to grow, this role will be an important part of helping us maintain accurate customer accounts, improve cash flow, and provide a smooth and professional billing and payment experience.