Bilingual Analyst, Case Management - $5,000 New Hire Bonus - Field, North Miami Florida Area

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This Analyst Case Management position is with Aetna’s Long-Term Services and Supports (LTSS) team and is a field-based position out of North Miami, Miramar, Aventura, Hialeah, or Flagler FL. The requirement is for candidates to travel 50-75% of the time to meet with members face to face. Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours. We are seeking a self‑motivated, energetic, detail oriented, highly organized, tech‑savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits, and promotes autonomy through a Monday‑Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. Case Management Coordinator is responsible for telephonically and/or face‑to‑face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs and facilitate the member's overall wellness. The coordinator effectively manages a caseload that includes supportive and medically complex members, develops a proactive plan to address issues presented, and enhances short‑ and long‑term outcomes as well as opportunities for overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs, including but not limited to: prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, and community resources and supports. Required Qualifications Bi‑lingual in English and Spanish. 1+ year of experience in behavioral health or a long‑term care setting. Computer proficiency in Microsoft Word, Excel, and Outlook. Must reside in North Miami, Pembroke, Miramar, Aventura, Hialeah, or Flagler FL. Must possess reliable transportation and be willing and able to travel up to 50‑75% of the time to meet members face to face in North Miami FL. Mileage is reimbursed per our company expense reimbursement policy. Preferred Qualifications Strong experience in case management and discharge planning. Ability to multitask, prioritize and effectively adapt to a fast‑paced changing environment. Effective communication skills, both verbal and written. Managed Care experience. Education Bachelor’s degree required, preferably in Social Work or related field. Master’s degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range $21.10 - $40.90 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We anticipate the application window for this opening will close on: 06/18/2026 #J-18808-Ljbffr CVS Health