Priority Technical Measure (PTM)

Job Description

Job Description

Description:

About Us:

Renewal by Andersen is the full-service window replacement division of Andersen Corporation, a 115-year-old company and one of the most trusted names in the window industry. We’re committed to delivering an exceptional experience for our homeowners and the teams who serve them.

Position Summary:

The Priority Technical Measure is a key technical resource supporting installation operations across the business. This role works with Design Consultants, Installation Managers, Operations leaders, installers, and homeowners to ensure projects are accurately measured, properly documented, and set up for successful installation.

Using company technology and project information, the Priority Technical Measure remotely reviews project conditions, completes accurate measurements, determines appropriate installation methods, and provides technical direction to installation teams.

Job Duties & Responsibilities:

• Review project information and available images to accurately measure windows and doors and determine appropriate installation methods.
• Maintain an expected measurement accuracy rate of 99.5% or higher .
• Provide clear installation instructions, expectations, and documentation to field teams.
• Support installation teams when technical questions or field challenges arise by evaluating issues and providing solutions.
• Collaborate with Installation, Operations, Service, and Project Management teams to ensure project scope and timelines remain on track.
• Ensure installation methods, materials, safety practices, and documentation meet company standards and applicable state and local code requirements.
• Identify presumed LSWP projects and ensure required notes and documentation are completed.
• Communicate product and installation information clearly and professionally with homeowners.
• Maintain accurate records and complete required paperwork within one business day of the measure date.
• Schedule measure appointments and maintain project information using rForce and other company systems.
• Attend installation meetings and provide regular feedback to Installation Managers regarding field performance and opportunities for improvement.
• Support continuous improvement, training, and other Operations-related initiatives as needed.

What we are looking for:

The ideal candidate is accurate, efficient, technically capable, tech-savvy, and confident working with people .

You’ll be a strong fit if you:

• Have strong construction knowledge, particularly residential window and door installation.
• Are highly detail-oriented and understand the importance of measurement accuracy.
• Can make sound technical decisions and troubleshoot problems independently.
• Communicate clearly and confidently with homeowners, installers, and internal teams.
• Are comfortable learning and working across multiple technology platforms.
• Stay organized and efficient while managing multiple priorities.
• Build strong relationships and work effectively across departments.
• Bring a positive, team-oriented attitude and commitment to continuous improvement.

Minimum Qualifications:

• 4+ years of experience in construction, window installation, construction management, or a related field, and/or a bachelor’s degree .
• Knowledge of residential window and door installation.
• Experience with CRM, scheduling, or workflow management systems.
• Basic proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Basic proficiency with iOS and Apple-based technology.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to lift up to 30 pounds and perform extended periods of computer-based work.

What We Offer:

Schedule: Monday–Friday, 9:00 AM–6:00 PM

Base Salary: $65,000–$70,000 annually

Performance-Based Earnings: Opportunity to earn up to $90,000 annually based on performance.

Benefits Include:

• 401(k) with employer match
• Paid Sick Time
• Medical, Dental & Vision Insurance
• Life & AD&D Insurance
• Short- and Long-Term Disability
• Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Exclusive discounts on our windows and doors
• Additional savings on travel, apparel, electronics, restaurants, and more

Bring your construction knowledge, technical expertise, and problem-solving skills to a role where your work directly impacts the success of every installation.

Join the Renewal by Andersen team and help us deliver an exceptional experience from measure to installation.

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