Phoenix, AZ - Business Operations - AZDES - (OIG) - Customer Service Representative
Abacus Service Corporation
Job Opportunity: Customer Service Representative
Join our team in the vibrant city of Phoenix, AZ! Known for its warm climate and thriving community, Phoenix offers a unique blend of urban living and natural beauty. Enjoy a supportive work environment with opportunities for growth and development.
We are seeking a dedicated Customer Service Representative to join our team at the Arizona Department of Economic Security (AZDES) Office of Inspector General (OIG). This role involves engaging with attorneys, legal support staff, members of the public, and state agency personnel. You will be the initial point of contact for callers and walk-ins, ensuring efficient communication and support.
- Answer and route incoming calls accurately and promptly.
- Register parties for hearings and manage inquiries.
- Communicate case and hearing status with appropriate personnel.
- Perform research in databases and document interactions.
- Handle secretarial tasks and maintain electronic records.
Work Schedule: Onsite, Monday-Friday, 8 AM-5 PM at 2200 N Central Ave, Suite 100, Phoenix, AZ 85004.
Ready to make a difference and grow your career? Apply now to become a part of our dynamic team!
Abacus Service CorporationVacancy posted 1 day ago
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