Concierge
Remington
Position Summary Create memorable guest experiences by providing exceptional hospitality within the Concierge Lounge. This role is responsible for maintaining a welcoming, clean, and well-stocked lounge environment while assisting guests with local recommendations, hotel information, and general guest needs. Essential Responsibilities
- Create exceptional guest experiences through friendly, professional, and attentive service.
- Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
- Serve as a knowledgeable resource regarding hotel amenities, services, local attractions, restaurants, entertainment, and events throughout Omaha.
- Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
- Set up, stock, monitor, and replenish all complimentary food and beverage offerings throughout the breakfast service period.
- Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
- Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
- Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
- Monitor inventory levels and communicate restocking needs as necessary.
- Anticipate guest needs and respond to requests in a timely and professional manner.
- Perform opening and closing duties to ensure the lounge is prepared for daily operation.
- Follow all food safety and sanitation standards.
- Maintain Marriott service standards and a professional appearance at all times.
- Previous hospitality, hotel, customer service, or food service experience preferred.
- Strong communication and interpersonal skills.
- Self-motivated and able to work independently.
- Ability to maintain a clean and organized environment.
- Ability to stand for extended periods and lift to 25 pounds.
- Friendly, outgoing personality with a passion for hospitality.
Vacancy posted 3 days ago
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