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Customer Service & Administrative Assistant

TalentBridge

Customer Service & Administrative Assistant

Location: Salt Lake City, UT Job Type: Contract Max Pay Rate: $18/hr Schedule: 5 days/week | Sunday required + 1 variable day off | 10:00 AM 6:30 PM

Overview

We are seeking a Customer Service & Administrative Assistant to support daily operations within a fast-paced warehouse environment. This role combines customer service, administrative support, and logistics coordination, working closely with customers, delivery teams, and business partners.

The position is based onsite within a Costco warehouse environment, with responsibilities including inbound calls, delivery support, issue resolution, and operational coordination.

Key Responsibilities
  • Assist customers and business partners via phone and email
  • Handle customer concerns and resolve issues professionally
  • Monitor delivery routes and provide status updates
  • Process order changes and cancellations
  • Scan and verify delivery documentation and haul-away records
  • Support administrative and operational tasks within the warehouse environment
  • Communicate effectively with drivers, dispatch, and internal teams
  • Maintain accurate records and documentation
Required Qualifications
  • Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable working in an onsite warehouse setting
Preferred Qualifications
  • Bilingual in English and Spanish
  • 1+ year of customer service, administrative, call center, or logistics experience
  • High school diploma or equivalent
Vacancy posted 3 days ago
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