Poker Dealer-Dual Rate Floorperson

Join Our Team And Experience Endless Career PossibilitiesThis position is responsible for dealing and officiating their assigned poker game or tournament and providing players with a fun, fast, fresh and friendly gaming environment. When assigned to dual rate as a Poker Floorperson, must be able to maintain focus while supervising and securing the assigned poker game.Primary Duties and Responsibilities include but not limited to:Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environmentMaintains the pace of the game while interacting with the playersSecures gaming equipment and layoutEducates customers on the rules of the gameResponsible for supervising and securing assigned poker game according to department policies and procedures while dual rating as a Poker FloorpersonEnforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker FloorpersonGreets guests with a smile and friendly welcome and promotes superior customer serviceSecondary Duties and Responsibilities:Rates players accurately and resolves guest issues and concerns promptly and efficientlyDemonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)Minimum Education and Qualifications:High School Diploma or equivalentGraduate of Poker Dealer School or has previous experience dealing poker in a high volume, complex casino environmentMust successfully pass a Mohegan Sun Poker Dealer auditionMust be able to read, write and communicate effectively in EnglishCompetencies: Incumbent will master the following competencies while in this position:Excellent written and verbal communication skillsExcellent organizational and multi-tasking skills and the ability to delegate tasksAbility to maintain the game's paceGeneral knowledge of the gaming floor and propertyTraining Requirements:Knowledge of all department policies, procedures, rules and regulations pertaining to the gameMust be certified in tournament dealing by the Mohegan Sun Table Games training department or Tournament ManagerFully understands all gaming rules and regulationsRequired to attend annual CTR/SARC training and refresher coursesPhysical Demands and Work Environment:Must be able to work in a casino environment with smoke, low lighting and loud music and noisesMust be able to bend and stretch for long periods of time while in the sitting positionMust be able to work in a fast paced environment with frequent interruptionsMust be able to work various shifts and flexible hoursThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.Work Shift: RegularKnock, knock. Hear that sound? That's opportunity!Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.