Butler Coordinator - Mansions - MGM Grand

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Butler Coordinator at The Mansions to answer all incoming calls for the purpose of taking food and beverage orders, and to assist the Butler Manager administratively.

THE STARTING RATE: $21.5012 USD Hourly

THE DAY-TO-DAY:

• 1+ Years of Prior Relevant Experience answering incoming calls for the purpose of taking food and beverage orders and answer questions for guests using appropriate and approved verbiage; input all orders into P.O.S. system
• Ensure suppliers are available in-service area
• Maintain knowledge of entire menu, proper food presentation, and wine selection for upselling of all items, including all F&B outlets
• Advise guest of time for delivery and assist guests if they need expedited service due to an emergency
• Maintain excellent working relationships with other food service employees, such as food servers, runners, bus persons, and help to set up orders, etc.
• Follow strict departmental Standard Operating Procedures, while projecting a warm, friendly, and caring attitude
• Maintain all sanitation and safety standards; keep track of Butler and appointed Assistant Butler location to help guests receive efficient service

THE IDEAL CANDIDATE:

• 1+ Years of Prior Relevant Experience in the following required:
  
  
  Answer incoming calls for the purpose of taking food and beverage orders and answer questions for guests using appropriate and approved verbiage; input all orders into P.O.S. system
  Ensure suppliers are available in-service area
  Maintain knowledge of entire menu, proper food presentation, and wine selection for upselling of all items, including all F&B outlets
  Advise guest of time for delivery and assist guests if they need expedited service due to an emergency
  Maintain excellent working relationships with other food service employees, such as food servers, runners, bus persons, and help to set up orders, etc.
  Follow strict departmental Standard Operating Procedures, while projecting a warm, friendly, and caring attitude
  Maintain all sanitation and safety standards; keep track of Butler and appointed Assistant Butler location to help guests receive efficient service

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW ? Apply today!