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Client Care Representative

One Hour Heating and Air Medina

One Hour Heating & Air Conditioning - - Responsibilities: Answer incoming client telephone calls and assist with supervision and dispatching of all scheduled service and maintenance calls; Ensure calls are answered before the third ring with the approved greeting/script; Notify clients ahead of time if the technician will not arrive within the scheduled time window; Make outbound calls to club membership clients to ensure satisfaction with repairs; Provide good communication with clients and maintain courteous demeanor

Vacancy posted 4 days ago
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