Director, Change Management

Job-ID: 13003City: ChicagoCountry: United StatesState/Province: IllinoisAbout This Role: We are seeking an experienced and driven Director, Change Management to support the growth and delivery of RGP's Change Management advisory services. This role will focus on leading client engagements, contributing to revenue growth, and delivering high-quality change strategies that improve adoption, readiness, implementation success, and sustained business outcomes. The ideal candidate brings deep experience in organizational change management, learning and development, AI-enabled transformation, stakeholder engagement, communications, training strategy, change impact assessment, adoption strategy, and implementation support, along with a demonstrated ability to lead teams, manage client relationships, and deliver complex engagements. This individual will play a key role in executing go-to-market initiatives, supporting business development, and helping to scale RGP's Change Management offerings. This is an excellent opportunity for a high-performing consulting professional who thrives in fast-paced environments and is passionate about delivering measurable value to clients. Salary Range: $170,000 - $200,000What You Will Work On: Sell and lead delivery of Change Management advisory engagements, including change strategy, change impact and readiness assessments, stakeholder and sponsor engagement, communications planning, learning and development strategy, training design, adoption measurement, implementation support, and sustainment planning. Manage end-to-end project execution or key workstreams across complex client programs, ensuring quality, timelines, adoption outcomes, and client satisfaction. Contribute to execution of: Change management roadmaps, stakeholder strategies, change impact analyses, readiness assessments, communications, learning needs analyses, training plans, adoption plans, and resistance management approaches. AI-enabled transformation and technology implementation engagements, including GenAI / AI adoption, digital ways of working, process change, operating model impacts, learning enablement, and user adoption. Build trusted client relationships and partner with senior stakeholders to provide strategic guidance throughout transformation, implementation, and sustainment engagements Partner with engagement leaders and sales teams to identify opportunities, shape solutions, support proposals and RFPs, develop statements of work, and contribute to go-to-market activities Contribute to the development of Change Management offerings, learning and enablement playbooks, tools, accelerators, AI-enabled adoption approaches, methodologies, and reusable client deliverables that differentiate RGP in the market Provide thought leadership internally and externally, sharing insights on emerging trends in organizational change, AI adoption, workforce transformation, implementation readiness, and leading practices Lead, mentor, and coach consultants and change practitioners, contributing to the development of a high-performing Change Management talent community Collaborate across RGP practices to deliver integrated, cross-functional solutions to clients across transformation, technology, process, operating model, and workforce initiativesWhat You Will Bring: 10-15+ years of experience in organizational change management, transformation consulting, technology-enabled implementation, or related advisory roles, with a demonstrated track record of leading complex client engagements Experience delivering change management and learning services across the full engagement lifecycle, from opportunity shaping, assessment, roadmap development, solution design, implementation, adoption measurement, and sustainment Learning and development background required, with experience conducting learning needs assessments, designing enablement strategies, developing training curricula, supporting instructional design, and measuring learning effectiveness and adoption outcomes Demonstrated success delivering advisory services and contributing to revenue growth through business development, sales pursuits, account expansion, proposal development, and executive-level client relationship management Proven ability to manage client engagements and deliver high-quality, client-ready outcomes across complex, ambiguous, and fast-moving transformation environments. Experience leading teams of consultants or change practitioners, including work planning, coaching, quality review, performance feedback, and delivery oversight. Experience initiating and supporting sales pursuits, developing client roadmaps, shaping solution approaches, estimating engagement scope, and creating proposal and SOW content Hands-on implementation and engagement experience supporting enterprise transformations, technology deployments, AI adoption, learning and enablement programs, process redesign, operating model change, or workforce transformation Practical experience applying structured change methodologies and tools to assess readiness, manage stakeholder impacts, build adoption plans, measure outcomes, and sustain behavior change Strong project management, analytical, facilitation, problem-solving, and executive communication capabilities Ability to communicate effectively with executives, sponsors, impacted stakeholders, project teams, and frontline audiences, and to develop polished client-ready deliverables Experience working with cross-functional stakeholders in fast-paced environments, including business, technology, HR, learning and development, communications, training, PMO, operations, and external delivery partners Bachelor's degree required; advanced degree preferred. Change management certification required, such as Prosci Certified Change Practitioner / ADKAR, CCMP, ACMP, Kotter Change Certification, or equivalent; PMP, Agile, learning and development, AI, or technology implementation certifications a plus.What You Can Expect: An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart. Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors. Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).What We Do: At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently with RGP. RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. About This Role We are seeking an experienced and driven Director, Change Management to support the growth and delivery of RGP's Change Management advisory services. This role will focus on leading client engagements, contributing to revenue growth, and delivering high-quality change strategies that improve adoption, readiness, implementation success, and sustained business outcomes.The ideal candidate brings deep experience in organizational change management, learning and development, AI-enabled transformation, stakeholder engagement, communications, training strategy, change impact assessment, adoption strategy, and implementation support, along with a demonstrated ability to lead teams, manage client relationships, and deliver complex engagements. This individual will play a key role in executing go-to-market initiatives, supporting business development, and helping to scale RGP's Change Management offerings.This is an excellent opportunity for a high-performing consulting professional who thrives in fast-paced environments and is passionate about delivering measurable value to clients.Salary Range: $170,000 - $200,000 What You Will Work On Sell and lead delivery of Change Management advisory engagements, including change strategy, change impact and readiness assessments, stakeholder and sponsor engagement, communications planning, learning and development strategy, training design, adoption measurement, implementation support, and sustainment planning. Manage end-to-end project execution or key workstreams across complex client programs, ensuring quality, timelines, adoption outcomes, and client satisfaction. Contribute to execution of:Change management roadmaps, stakeholder strategies, change impact analyses, readiness assessments, communications, learning needs analyses, training plans, adoption plans, and resistance management approaches.AI-enabled transformation and technology implementation engagements, including GenAI / AI adoption, digital ways of working, process change, operating model impacts, learning enablement, and user adoption.Build trusted client relationships and partner with senior stakeholders to provide strategic guidance throughout transformation, implementation, and sustainment engagementsPartner with engagement leaders and sales teams to identify opportunities, shape solutions, support proposals and RFPs, develop statements of work, and contribute to go-to-market activitiesContribute to the development of Change Management offerings, learning and enablement playbooks, tools, accelerators, AI-enabled adoption approaches, methodologies, and reusable client deliverables that differentiate RGP in the marketProvide thought leadership internally and externally, sharing insights on emerging trends in organizational change, AI adoption, workforce transformation, implementation readiness, and leading practicesLead, mentor, and coach consultants and change practitioners, contributing to the development of a high-performing Change Management talent communityCollaborate across RGP practices to deliver integrated, cross-functional solutions to clients across transformation, technology, process, operating model, and workforce initiatives What You Will Bring 10-15+ years of experience in organizational change management, transformation consulting, technology-enabled implementation, or related advisory roles, with a demonstrated track record of leading complex client engagementsExperience delivering change management and learning services across the full engagement lifecycle, from opportunity shaping, assessment, roadmap development, solution design, implementation, adoption measurement, and sustainmentLearning and development background required, with experience conducting learning needs assessments, designing enablement strategies, developing training curricula, supporting instructional design, and measuring learning effectiveness and adoption outcomesDemonstrated success delivering advisory services and contributing to revenue growth through business development, sales pursuits, account expansion, proposal development, and executive-level client relationship managementProven ability to manage client engagements and deliver high-quality, client-ready outcomes across complex, ambiguous, and fast-moving transformation environments. Experience leading teams of consultants or change practitioners, including work planning, coaching, quality review, performance feedback, and delivery oversight.Experience initiating and supporting sales pursuits, developing client roadmaps, shaping solution approaches, estimating engagement scope, and creating proposal and SOW contentHands-on implementation and engagement experience supporting enterprise transformations, technology deployments, AI adoption, learning and enablement programs, process redesign, operating model change, or workforce transformation Practical experience applying structured change methodologies and tools to assess readiness, manage stakeholder impacts, build adoption plans, measure outcomes, and sustain behavior changeStrong project management, analytical, facilitation, problem-solving, and executive communication capabilitiesAbility to communicate effectively with executives, sponsors, impacted stakeholders, project teams, and frontline audiences, and to develop polished client-ready deliverablesExperience working with cross-functional stakeholders in fast-paced environments, including business, technology, HR, learning and development, communications, training, PMO, operations, and external delivery partnersBachelor's degree required; advanced degree preferred. Change management certification required, such as Prosci Certified Change Practitioner / ADKAR, CCMP, ACMP, Kotter Change Certification, or equivalent; PMP, Agile, learning and development, AI, or technology implementation certifications a plus. What You Can Expect An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required). What We Do At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently with RGP.RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. Back to job list