Inside Sales Manager

Inside Sales ManagerLeverage your in-depth experience as an Inside Sales Manager for an industrial product manufacturer and take your career to new heights with AMRESIST, a leading manufacturer of valves and flow control products. In this mission-critical role, you will be on the front lines of our customer experience, overseeing everything from product pricing to customer relations to the continued growth and development of our Inside Sales and Customer Support teams. You will be the trusted partner for our high-profile customers and internal clients, ensuring that their expectations for order fulfillment and quality are not only achieved but exceeded whenever possible. You will have the opportunity to help shape the future of AMRESIST as you implement processes and procedures that improve the efficiency of our customer support. This is truly a career-defining opportunity to be part of a dynamic team that is committed to staying at the forefront of our industry.Location: AMRESIST 2045 Silber Rd, Houston, TX 77055Position Hours: Onsite M-F, 8 AM- 5 PMEssential Job Functions and ResponsibilitiesSupport Technical Inside Sales Reps. with ongoing trainingReceives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributorsQuotes products and services to customers, outside sales, and enters them into Dynamics 365.Enters customer orders into Infor LN (ERP)Aids customers and outside sales with the requirements and proper product selectionUses a computer & CRT to retrieve customer information, product stock status information, the status of purchase orders, delivery information and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting informationWorks closely with production and Inventory Control regarding deliveries of scheduled shipments for non-stock items needed for customer orders.Professional, respectful customer communicationsSatisfies customers with technical issues, delivery, expediting, returns and complaintsMaintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issuedProvides occasional on-call or after-hours support on a rotational basis.Performs other related duties as assigned.Qualifications and Core Competencies (Knowledge, Skills & Abilities)College degree or High school diploma2 or more years of relevant inside sales experience; 5 years or more preferred.Exceptional multitasking and organizational skillsBasic computer skills (MS Office)Excellent written and verbal communication skillsPlease Note:Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligibleWhy Work for Us?At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.What We OfferCompetitive Pay PlansComprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:Medical, dental, vision, and life insurancePaid holidays and vacation401(k) plan with matching contributionsHealthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered ExcellenceJoin Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!About Bray InternationalFounded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.