APPOINTMENT COORDINATOR

Appointment Coordinator

Pay is at an hourly rate plus commission with an earning potential equaling $50,000 - 100,000 per year.

Job Overview How You'll Contribute:

Do you have a passion for sales? Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H+H Group as an Appointment Coordinator where you will work as a Sales Concierge. You will be responsible for handling all internet and phone sales inquiries, qualifying their needs, and scheduling appointments for our Sales team. We do this while providing a Best-in-Class experience to Customers across all our brands. (Pay is at an hourly rate plus commission with an earning potential equaling $50,000 - 100,000 per year).

• Communicating with Customers that inquire online about specific vehicles (via text, phone, or email).
• Setting reservations for Customers to visit our dealerships.
• Updating Customer information as needed.
• Communicating effectively with our Sales Department staff.
• Daily expectation of 80 outbound calls.

Daily Rotating Shift: 8am-5pm, 9am-6pm, 11am-8pm. There are two 11am-8pm shifts per week, and 8am-6pm on every other Saturday with a day off during the week.

Qualifications What You Need to be Successful:

• High school diploma or equivalent is required.
• Excellent communication and Customer Service skills.
• Great computer/technology skills.
• Punctuality with minimal absences.
• High energy partnered with a positive attitude.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail oriented.

About H+H Central Support Customer Experience Team

• Best Places to Work in Omaha.
• Office is located in the heart of Aksarben Village (walking distance to UNO).
• Business Casual Attire (this means jeans).
• Secure access to covered parking garage.
• Daily games for cash prizes, based on performance.
• Career Growth plan available.
• Quarterly Team Outings.
• Team Vision Meetings.
• Vibe Check Wall.

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Prioritizing Associate Success
• Striving to be Better Today Than Yesterday

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Long-Term Disability
• Life Insurance
• Accident Coverage
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

Company Provided Benefits:

• H+H Paycheck Safety Net (Short-Term Disability)
• H+H Paid Group Life Insurance ($15,000)
• H+H Paid Maternity Leave
• H+H Parental Bonding Leave
• Employee Assistance Program

Paid-Time Off (PTO):

• PTO Accrual during the first year employment
• 6 Paid Holidays, without a waiting period
• Paid bereavement leave available

Discounts:

• Vehicle Purchase
• Parts & Service
• Detailing
• H+H Shine Shop
• Appearance Shop

Leadership Development Program:

• R.O.A.D Academy
• Real Talk
• Optimism
• Awareness
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

Community - The H+H Group H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

About the H+H Group - Who We Are:

We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.

Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H+H offers career opportunities with the following brands Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

A post-offer driving/criminal background check, as well as a drug screen will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.