Medical Assistant on phones
CENTER FOR SPINE JOINT AND NEUROMUS
Job Description
Job Description
Expanding Musculoskeletal & Sports Medicine Clinic in Brentwood is seeking an energetic, organized, and patient-focused Medical Assistant to help with phones and be a float when call outs to be the welcoming face of our practice. The days to work are M-F with Friday being a 1/2 day. Will have to float to Mount Juliet on Wednesdays and Thursdays to do Accounts Receivable.
What You’ll Do:
- Greet patients with a warm, professional smile and create a positive first impression
- Manage a fast-paced schedule: check-ins, check-outs, appointment scheduling, and phone calls
- Verify insurance, collect co-pays, and handle patient billing questions
- Coordinate with physicians, physical therapists, and clinical staff to keep the day running smoothly
- Maintain accurate patient records in our EMR system (experience with [AthenaHealth, Epic, eClinicalWorks, etc.] a plus)
- Assist with light administrative tasks (scanning, faxing, referral coordination)
- ECW a plus
Who You Are:
- Friendly, calm under pressure, and genuinely enjoy helping people
- Able to multitask in a busy environment without dropping the ball
- Excellent phone etiquette and communication skills
- At least 1–2 years of medical front desk experience (orthopedics, physical therapy, or sports medicine experience strongly preferred)
- Proficient with computers and comfortable learning new software quickly
- Reliable, punctual, and a true team player
Vacancy posted 10 days ago
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