Manager, Planning

Manager, ECM Operations, Planning

The Manager, ECM Operations, Planning is an integral part of the team within the North American eCommerce & Customer Marketing (ECM) function. This role brings structure, analytical rigor, and data integrity to how ECM annual planning and investment decisions are managed. The role owns the day-to-day management of complex Excel-based budget and planning files, ensures the accuracy and reliability of planning data across multiple scenarios and simulations, and translates detailed inputs into clear, stakeholder-ready analyses and visualizations. This role will provide strategic input into the development of future technology-enabled planning solutions and support the rollout and adoption of the system across the team.

Essential Functions & Responsibilities

• Planning & Budget File Management: Build, manage, and continuously improve the complex, matrixed Excel-based budget and planning files used to manage ECM annual investment decisions, ensuring accuracy, consistency, and strong data integrity across inputs.
• Data Integrity & Quality Control: Own the accuracy, consistency, and reliability of manually managed Excel-based planning data
• Scenario & Simulation Management: Manage interdependencies across planning inputs and run scenarios and simulations as priorities shift to help ensure investment decisions remain aligned to broader business strategy.
• Stakeholder Reporting & Visualization: Create tailored views for different stakeholders and translate complex data into clear, compelling stories and visuals that help leadership understand planning strategy, tradeoffs, and outcomes.
• Template & Tool Development: Build and maintain scalable templates and tracking tools that create structure across planning routines, helping bridge current manual processes with the team's future technology-enabled planning solutions. Rollout across 30+ team members, providing comprehensive training and support to ensure seamless adoption.
• Planning Routine Support & Recommendations: Support planning rituals and routines by providing the data, analysis, and recommendations needed to inform investment decisions and business planning conversations.
• Technology & Process Improvement: Help stabilize and improve current-state planning processes, reporting platforms, tools, and data processes while contributing to future reporting and platform-development efforts.

Expected Experience & Required Skills

• Advanced Excel Mastery: Demonstrated experience building and managing complex, matrixed templates and detailed working files, including advanced formulas, pivot tables, and budget or planning tools.
• Data Integrity Management: Proven experience maintaining data integrity across complex planning, reporting, budgeting, or forecasting processes with many moving pieces and stakeholder inputs.
• Analytical Rigor: Strong analytical skills and comfort working with large, detailed, and frequently changing data sets.
• Scenario & Interdependency Management: Experience managing interdependencies and running multiple simulations or scenarios to support planning and investment decisions.
• Data Storytelling & Visualization: Ability to translate complex data into clear reporting, recommendations, and compelling stakeholder narratives, with strong visualization skills for leadership audiences.
• Attention to Detail: High attention to detail and strong standards for accuracy across planning and reporting outputs.
• Reporting, Tools & Process Improvement: Experience helping build or improve reporting platforms, tools, or data processes, including identifying pain points, recommending practical improvements, and supporting change management to drive adoption.
• Strong Communication Skills: Ability to simplify complexity for different audiences and turn detailed inputs into clear, actionable messages.
• Matrix Organization Navigation: Able to navigate a large matrix organization effectively.
• Organization and Project Management: Possesses excellent organization and project management skills.

Work Environment & Schedule

• This position is considered a hybrid role with 3 days in the Chicago office, normal office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires ability to work a salaried, exempt schedule to best execute against customer and internal expectations.

Physical Requirements

Physical demands include but not limited to operate a computer and view screens for ~100% of work schedule.

Total Rewards

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.

New Hire Base Salary Range: $104,200.00 - $130,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact View email address on click.appcast.io for assistance.