Delivery Program Manager

We are seeking a skilled Program Manager to lead programs for our New Logo and Set Up Account team. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. Key Responsibilities Manage multiple programs within the Technical Professional Services practice Implement and maintain program management processes and best practices Lead and coordinate program teams of anywhere from 1-15 members, including both on-shore and off-shore resources Monitor program budgets and track program metrics and KPIs Develop and maintain project plans based on KPI and deliverables Build and maintain strong relationships with stakeholders and facilitate cross functional collaboration Drive business development initiatives through excellent delivery and client relationship management Identify and pursue opportunities for account growth and additional service offerings Ensure consistent client satisfaction and maintain strong client relationships Required Skills & Experience 3+ years of experience in program management, with at least 1 year leading complex technical programs Experience in client-facing roles managing program delivery and stakeholder relationships Proven track record of managing teams of 1-15 members Strong technical background with experience in managing software development or data-focused projects Demonstrated experience in budget management and tracking program financials Excellent contractual documentation management skills Proficiency in implementing program management methodologies and best practices Expertise in Microsoft Azure DevOps, Jira, Asana and/or other Project Management tools Proven track record in business development and growing client accounts Nice to Have Skills & Experience Experience with Agile and traditional project management methodologies Knowledge of data technologies and applications Industry certifications (e.g., PMP, Scrum Master, SAFe) History of successful client relationship management leading to account growth Experience in technology consulting services sales Experience working with both on-shore and o -shore teams Bachelor’s degree in computer science, engineering, or related field #J-18808-Ljbffr Insight Global