Senior Decisions Developer || Toronto, ON - Onsite/Hybrid || Fulltime FTE

Senior Decisions Developer - Workflow Automation (SME)

Location: Toronto, ON

Work Model: Hybrid

Employment Type: Full-Time (FTE)

Required Experience

• 8+ years of IT experience with 5+ years of hands-on experience on the Decisions Platform

• Strong expertise in designing enterprise workflow automation, business rules, and process orchestration solutions

• Experience administering and supporting enterprise Decisions environments across Development, Test, UAT, Production, and Disaster Recovery (DR)

• Proven experience leading implementations, mentoring teams, and driving platform best practices

Key Responsibilities

• Design, develop, and configure enterprise workflows, business rules, dashboards, and integrations using the Decisions Platform .

• Implement and manage Access Control Lists (ACLs) , role-based access control (RBAC), and security frameworks.

• Design and implement SAML-based authentication , Single Sign-On (SSO) , and identity integration solutions.

• Configure and maintain dashboards, forms, workflows, and automation processes.

• Manage platform environments including Development, Test, UAT, Production, and Disaster Recovery (DR) .

• Perform application deployments, upgrades, release management, and DR validation exercises.

• Monitor workflows, scheduled jobs, logs, and system performance to ensure platform stability.

• Troubleshoot platform, server, licensing, deployment, and performance-related issues.

• Optimize workflow execution, platform scalability, and overall system performance.

• Collaborate with business stakeholders, architects, infrastructure, and development teams to deliver enterprise automation solutions.

• Provide production support, incident resolution, and platform maintenance.

• Serve as the Subject Matter Expert (SME) by defining governance, standards, and mentoring development teams.

Required Technical Skills

• Decisions Platform (Workflow Automation)

• Workflow Design & Business Process Automation

• Business Rules Engine

• Dashboards & Reporting

• ACL (Access Control Lists)

• Role-Based Access Control (RBAC)

• SAML 2.0 Authentication

• Single Sign-On (SSO)

• Identity & Access Management (IAM)

• Platform Administration

• Environment Management (DEV, TEST, UAT, PROD, DR)

• Deployment & Release Management

• Disaster Recovery (DR) Planning & Testing

• Performance Tuning & Optimization

• System Monitoring & Troubleshooting

• Log Analysis & Root Cause Analysis

Preferred Qualifications

• Experience implementing enterprise workflow automation solutions using the Decisions Platform

• Knowledge of enterprise security, authentication, and governance best practices

• Experience integrating Decisions with enterprise applications and APIs

• Familiarity with Agile, DevOps, and CI/CD methodologies

Key Competencies

• Enterprise Workflow Automation

• Platform Administration & Governance

• Authentication & Security Architecture

• Technical Leadership & Mentoring

• Production Support & Incident Management

• Performance Optimization

• Problem Solving & Analytical Skills

• Excellent Communication & Stakeholder Management