Pega Sr. Developer (CSSA) - Clearance
Full-time
Acestack
If anyone is interested, please share your resume to View email address on us.fitly.work Role: Pega Sr. Developer (CSSA) Clearance
Location: Toronto, ON
Work Mode: Onsite
We are seeking an experienced Pega Senior Developer (CSSA) to support enterprise Pega applications in a production support and application operations environment. The ideal candidate will have strong expertise in Pega Platform development, case management, production support, incident resolution, and application maintenance . This role requires hands-on experience in troubleshooting production issues, implementing enhancements, supporting deployments, and ensuring high availability of business-critical Pega applications. Pega Certified Senior System Architect (CSSA) certification is mandatory.
Key Responsibilities- Provide L2/L3 production support for enterprise Pega applications and ensure system stability.
- Design, develop, enhance, and maintain Pega applications using Pega best practices.
- Troubleshoot production issues, perform root cause analysis (RCA), and implement permanent solutions.
- Support incident, problem, change, and release management activities in accordance with ITIL processes.
- Configure and develop Pega case types, workflows, business rules, decision tables, data pages, integrations, and UI components.
- Collaborate with business users, architects, QA, infrastructure, and support teams to resolve application issues.
- Support application deployments, release validation, and post-production verification activities.
- Monitor application performance and recommend improvements for scalability and reliability.
- Participate in code reviews, technical design discussions, and development best practices.
- Prepare technical documentation, knowledge articles, SOPs, deployment guides, and support documentation.
- Ensure compliance with security, governance, audit, and organizational standards.
- Support continuous improvement initiatives to enhance application performance and operational efficiency.
- 8 10 years of IT experience with significant hands-on experience on the Pega Platform .
- Pega Certified Senior System Architect (CSSA) certification (Mandatory).
- Strong experience in Application Operations Support and Production Support environments.
- Expertise in Pega Case Management, Business Process Management (BPM), and application development.
- Experience with Pega integrations using REST/SOAP services and enterprise integration patterns.
- Strong understanding of Incident, Problem, Change, and Release Management processes.
- Experience troubleshooting production issues and performing root cause analysis.
- Knowledge of Pega deployment, release management, and application lifecycle management.
- Strong analytical, communication, and stakeholder management skills.
- Must be eligible to obtain required security clearance/background verification .
- Experience with Pega Infinity platform and latest Pega features.
- Familiarity with DevOps, CI/CD, and version control tools.
- Knowledge of Oracle/SQL databases and application servers.
- Experience with Agile/Scrum methodologies.
- ITIL Foundation certification is an advantage.
- Excellent communication and stakeholder management skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently in a fast-paced production support environment.
- Strong collaboration, documentation, and mentoring capabilities.
Vacancy posted 1 day ago
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