Dental Scheduling Coordinator

We are seeking a warm, organized, and fluent bilingual English/Spanish Patient Service Representative to join our growing Multi Specialty Practices!! As a PSR you will be our air traffic controller of our scheduling ecosystem. We need sharp, oraganized individual who can effortlessly navigate calendars for our multiple locations. As a first point of contact for our practice, You will play a crucial role in shaping the patient experience. You will bridge the communication gaps for our spanish-speaking comunity, ensuring every patient feels welcomed, understood and well cared for. Key Responsibilities: Phone Hospitality: Answer incoming multi-line phone calls with an audible " smile in your voice," ensuring every patient experiences a warm, welcoming, and helpful interaction from the very first second. First Impressions: Serve as the energetic voice of our pratice, answering phones promptly and enthusiastically to welcome new and existing patients. Multi-Location Scheduling: Coordinate and manage appointment books accross 3 practice locations and schedule efficiently Patient Routing: Correctly identify the patient's preferred or closests location during scheduling Provider Coordination: Keep track of rotating dentists, specialist, and hygienists who split their time between locations to ensure scheudling alignment. Other Key qualifications: Multi-Tasking & Organization High-Volume Capacity Upbeat and Positive attitude Patient First Mindset Team Player Benefits: Medical Dental Vision PTO Compensation: $20-$25/hour #J-18808-Ljbffr