Personal Service Coordinator II

California Personal Service Coordinator

Location: Orange, California Employment Type: Full-time Salary: PSC I = 24 PSC II = 27

About the Role

The Personal Service Coordinator (PSC) I/II is responsible for coordinating the needs of clients and families assigned to their caseload. The role ensures individualized care planning, facilitates access to community resources, and monitors the effectiveness of services. PSCs provide professional support through client contact, guidance, and instruction, maintaining documentation and compliance with program and contractual requirements.

Responsibilities

Personal Service Coordinator I

• Conduct intake and complete comprehensive evaluation of clients' life situations
• Prepare individualized plans of care in collaboration with clients
• Facilitate access to community resources and monitor participation in services
• Provide professional care through regular client contact, including home visits
• Maintain accurate daily records, progress notes, and billing forms per program and Short Doyle/Medi-Cal standards
• Develop and maintain professional working relationships with agencies and service providers
• Adhere to HIPAA standards, ethical standards, and professional boundaries
• Transport clients as necessary using personal vehicle and follow program guidelines
• Participate in after-hours phone response duties as assigned
• Perform other duties as required to support department and program goals

Personal Service Coordinator II

• All duties of PSC I
• May conduct 5585/5150 evaluations and possess designation under LPS 5585/5150
• Serve as an advanced resource within scope of practice for case management

Recovery Requirements

• Provide the highest quality customer care to clients and families
• Support clients' steps toward recovery and wellness
• Celebrate diversity and create inclusive organizational culture
• Utilize industry best practices to ensure optimal client outcomes
• Promote professional growth and continuous improvement

Education and Licensing Requirements

PSC I:

• Bachelor's degree in Human Services or related field with 1 year of related experience
• Eligible to claim for mental health services (except psychotherapy) within training and scope of practice

PSC II:

• Bachelor's degree in Human Services or related field with 4 years of related experience
• Up to 2 years graduate education may substitute for experience on a year-for-year basis
• Up to 2 years post-associate clinical experience may substitute for education requirement
• Eligible to claim for mental health services (except psychotherapy) within training and scope of practice

Compensation & Benefits

Full-time Employees:

• Paid vacation days (increase with tenure)
• Separate sick leave that rolls over annually
• Up to 10 paid holidays*
• Medical, dental, and vision insurance options
• DailyPay – access your earnings without waiting for payday*
• Training, development, and continuing education opportunities

All Employees:

• 401(k)
• Free licensure supervision
• Pet insurance
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement
• Cellphone stipend (*Benefits may vary by state or county)

Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.