Analytics Solutions Expert Global Billing and Collections

Analytics And Reporting Manager

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Job Summary

Plans, develops and implements process improvement initiatives. Manages process and system enhancement requests through established processes for reviewing and prioritizing system enhancements. Partners with IT and other stakeholders in the development of business requirements, solution design, testing and implementation for fixes, enhancements and projects. Organizes, leads and/or facilitates functional, cross-functional and global project teams.

Responsibilities

Business Analytics & Reporting Enablement

• Act as the business owner for analytics and reporting needs, ensuring business questions are clearly translated into data and reporting requirements
• Merge and combine datasets and develop analytics assets to answer end-to-end business questions
• Enable and guide development of analytics assets by helping business SMEs correctly use IT-provided datasets and reporting tools
• Define, validate, and document reporting logic, KPI definitions, and dataset relationships using existing data sources
• Review and validate business-built analytics assets for correctness, consistency, and alignment to agreed definitions

Product Ownership (Business-Side)

• Own business priorities for analytics and reporting, including intake, scoping, sequencing, and readiness decisions
• Act as a product owner on the business side, shaping what is needed and why — while IT owns how data is sourced and engineered
• Drive clarity during change by aligning stakeholders on trade-offs, dependencies, and impacts
• Ensure reporting needs remain aligned as tools, platforms, and systems evolve

Migration & Change Enablement

As needed play an active role in multiple concurrent migrations, including:

• Reporting and BI tool migrations
• System and platform migrations
• Data and dataset migrations
• Help stakeholders adapt to new tools and ways of working through guidance, structure, and confidence

Cross-Functional Collaboration

Work closely with

• IT and data platform teams (who own source-to-platform data)
• Cross functional and GBCC Business SMEs and stakeholders
• External and outsourced delivery partners
• Operate effectively across geographies and cultures, adapting communication style to audience and context
• Build trust through clear thinking, structured communication, and follow-through

Qualifications

• Strong SQL knowledge, with the ability to explore, validate, and reason about data
• Good understanding of data structures, joins, keys, and how datasets connect
• Knowledge of Oracle and Salesforce (SFDC) data structures and how they support business processes
• Solid business understanding of B2B billing, credit, and collections, including how quoting and ordering link to invoices
• Experience combining and reconciling data from multiple sources to answer business questions
• Proven ability to operate as a self-starter, with confidence, resilience, and accountability
• Comfortable working in environments with frequent change, shifting priorities, and evolving tools
• Ways of Working
• Logical, structured thinker who can break down complex problems
• Adaptable and curious, with the ability to learn new tools and domains quickly
• Resilient and pragmatic; able to keep momentum during uncertainty and transition
• Collaborative and credible with both technical and non-technical audiences

The targeted pay range for this position in the following location is:

United States - Dallas Infomart Office DAI: 103,000 - 155,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.