Patient Educator

The Patient Access Liaison (PAL) is a field-based role providing education and reimbursement support to adult and pediatric patients and caregivers. Key Responsibilities Primary contact for patients/caregivers for education on disease state, Ascendis products, and therapy access/administration questions. Build and maintain relationships via in-person and virtual interactions. Assess individual needs and create an action plan using approved resources to support patient/caregiver advocacy. Provide individualized education on disease state and product; educate on insurance coverage and obtaining therapy. Conduct medication administration education after coverage is established. Provide information on affordability resources as needed. Manage long-term relationships through a tailored communication plan. Collaborate with cross-functional internal teams; partner with Patient Advocacy and attend patient education symposia. Partner with Patient Safety/Pharmacovigilance and Complaint Management/Compliance to report AEs and product complaints. Ensure compliance with relevant regulations and standards. Up to 50% travel (including overnight and some weekends). Qualifications Bachelor’s degree + at least 5 years in a direct patient support role; ability to explain disease/product and access/reimbursement concepts at a consumer level. Clinical/Allied Health degree/licensure preferred; at least 5 years clinical experience in pediatrics, endocrinology, neurology, ENT, orthopedics, or related. Minimum 2 years pharmaceutical industry experience. Bilingual preferred. Preferred: product launch experience for orphan/rare diseases; educating patients/caregivers on injectable administration; patient education and working through reimbursement obstacles. Familiarity with HIPAA, FDA, and OIG compliance guidelines. Autonomy, strong interpersonal/written/verbal communication; proactive and adaptable. Benefits (as listed) 401(k) with company match; medical/dental/vision; life/AD&D; short- and long-term disability; HSA; flexible spending; employee assistance; professional development; incentive compensation; pet and legal insurance; paid leave for new parents; mental health resources. Compensation Annual base salary: $185,000–$190,000. #J-18808-Ljbffr Scorpion Therapeutics