Office Manager / Creative Admin

Office ManagerWe are currently looking for a professional and motivated Office Manager to play a pivotal role in the success of our company by managing the customer service and administrative functions at a Customer Service Center (CSC).ResponsibilitiesManage the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipmentDesign and implement efficient office processes and proceduresEnsure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and serviceRecruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and complianceResolve customer complaints, research complex customer issues and monitor Customer Service team call transactionsWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discounts$48,250 - $64,350 per year based on experienceThis position may be eligible for overtime pay based on business needs.QualificationsMinimum of 3 years of related experienceHigh School diploma or GED (Associate's Degree preferred)Advanced customer service skills including experience dealing with complex customer service issuesSolid computer skills including Microsoft Office, data entry and the ability to run and analyze reportsApplications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws.