Registration Specialist II - Cox North Emergency Room

Job Title

Registration Specialist

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.

Education Required

High school diploma or equivalent

Experience Preferred

At least 1-2 years prior registration experience

Skills

Proficient in using computers and computer systems

Excellent customer service skills and ability to work with the public and co-workers

Excellent verbal and written communication skills. Ability to multi-task in a fast-paced environment

Able to work independently and collaboratively in a team

Licensure/Certification/Registration

N/A

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)