Front of House Manager

Front Of House ManagerThe Front of House Manager is responsible for leading front-of-house operations, including team supervision, guest service standards, shift execution, and team development. This role is ideal for a high-capacity leader who thrives in a fast-paced environment, values people, and is committed to creating a positive culture for team members and guests alike.ResponsibilitiesOversee all front-of-house operations during assigned shiftsTrain, coach, and mentor team members and team leaders to meet service and hospitality standardsEnsure a high level of guest satisfaction by maintaining Chick-fil-A's customer service standardsLead shift execution, including scheduling, break management, and labor efficiencyHandle guest complaints or concerns with professionalism and urgencyCoordinate with Back of House leadership to ensure smooth flow of operationsMaintain cleanliness, food safety, and sanitation standardsContribute to hiring, onboarding, and performance evaluations as neededCreate an encouraging and accountable team cultureModel servant leadership and uphold Chick-fil-A's core valuesQualifications1–2 years of leadership experience in food service or hospitality preferredExcellent interpersonal and communication skillsNatural team builder with a track record of developing othersStrong time management and organizational skillsCalm and decisive under pressureMust be 21+ and authorized to work in the U.S.Willingness to work a flexible full-time schedule, including Saturdays (closed on Sundays)What We OfferCompetitive payClosed on SundaysLeadership development and mentorshipOpportunities for advancement within the restaurantFree mealsPositive, family-like work environmentUniforms providedPaid time off (available after eligibility requirements are met)Work Schedule10 hour shift8 hour shiftSupplemental PayBonus payBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insurance401(k)401(k) matchingEmployee discountPaid training