Cyber Action Officer III

Cyber Action Officer

Our partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Cyber Action Officer to support this critical customer mission.

Responsibilities

• Support the management of cyber incidents through the incident response lifecycle
• Create and maintain routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing
• Coordinate with internal and external customers, partners, and stakeholders
• Ingest, validate, and evaluate information to determine optimal courses of action, to include providing response support to requesting entities
• Update and track cases and tickets with accuracy, timeliness, reliability, and consistency
• Draft summaries of ongoing operations and be able to provide oral presentations for various levels of leadership
• Maintain knowledge objects in system of record consistently and professionally
• Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework)
• Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations

Requirements

• U.S. Citizenship
• Active TS/SCI Clearance
• Must be able to obtain DHS Suitability
• BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of incident response, threat hunting, and handling methodologies
• Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
• Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skill in recognizing threat actor campaigns, tactics, techniques, and procedures
• Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations
• Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
• Excellent oral and written communication skills

Desired Skills

• GCIH Certification

For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance.