Community Manager - Sunnybrook Residences

You used to know us as "AIR Apartment Homes" but now we're called " AIR Communities!" Though the company has changed, our approach to property management has not. We will continue to do whatever it takes to make our residents feel at home - it's just in our nature! We are still passionate about providing quality apartments homes, in a respectful environment, across twenty key markets in the USA. We are a publicly traded Real Estate Investment Trust (REIT), who has, for more than 25 years, built its business around a relentless focus on our customer and our award-winning culture.

Job Description

Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary customer experiences and always strive to exceed business goals.

You will oversee operations at our Sunnybrook Residences located in Raleigh, NC. Check them out for yourself here: Sunnybrook Residences - Apartments in Raleigh, NC - Home !

A bit more about what you’ll do…

• Lead and develop a team of 2-4 direct reports [insert specific team size and job titles]

• Provide exemplary service to residents and team members
• Responsible for the property budget, increasing revenue, and achievement of operational and financial goals
• Manage leasing and maintenance team members, facilitates leasing activities, revenue growth, resident satisfaction as well as adherence to legal standards and company policies

Qualifications

• At least 3 years of experience with sales, customer service, and asset management ideally in property management or similar industry (hospitality, retail, restaurants etc.)
• 1-3 years of experience leading a team of people in competitive sales and customer service environment
• Proven leader with ability to mentor and coach a diverse group of team members
• Demonstrated ability using sales processes and metrics to drive results
• Possess general understanding of financials and budgets
• Knowledge of various property management systems and tools (ie, OneSite, SmartRent, Salesforce etc.)

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of $65,000 – $75,000. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Options to live on-site, rent free, at the apartment community you are working (certain exclusions and taxes apply, and an application is required).
• Quarterly bonuses based on performance and customer satisfaction.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays, Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 10 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel  drug screening that   excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.