PATIENT SERVICES MANAGER - Charlotte, NC

Overview Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. This position is eligible for relocation assistance. The job summary below describes the role and expectations for the Patient Services Manager (Acute Care) in Charlotte, NC. Job Summary Patient Services Manager (Acute Care), Charlotte, NC. This is a hands-on leadership role focused on team leadership, operational excellence, and delivering a top-tier patient experience in a fast-paced acute care hospital setting. Responsibilities Lead, coach, and develop patient services team members Oversee daily patient meal service in alignment with clinical standards Ensure compliance with dietary restrictions and modified diets Drive patient satisfaction and implement service improvements Maintain compliance with HIPAA, regulatory, and accrediting standards Partner with clinical staff to enhance patient-centered care Support Quality Assurance and Performance Improvement initiatives Qualifications Associate’s degree + 1 year of experience OR Bachelor’s in Food Service, Nutrition, or related field 1+ year of food service management experience (acute care preferred) CDM, DTR, or RD preferred ServSafe certification a plus Proficient in Microsoft Office, EMR, and diet office systems Benefits Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information: Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: 1524023 #J-18808-Ljbffr