Housekeeper

Job Description

Job Description

HOUSEKEEPING JOB SUMMARY: As a hotel housekeeper, you will be responsible for ensuring that all rooms and public areas of the hotel are clean and well-maintained. Your primary duties will include cleaning and sanitizing guest rooms, bathrooms, and common areas, making beds, replenishing linens, towels, and guest supplies, and responding to guest requests in a timely and efficient manner. You will also be expected to adhere to hotel standards and safety protocols to provide a comfortable and pleasant experience for our guests. Ensure an accurate inventory of clean/ ready and dirty rooms.  Provides communication to Maintenance of any required repair to rooms as well as semi-annual deep clean and preventative maintenance. 

JOB DUTIES:

• Maintain the hotel’s rooms and building to ensure a safe and clean experience for hotel guests, associates, and visitors.
• Maintains housekeeping carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. 
• Clean and wipe down doors, walls, closets, and fixtures in rooms, public areas, and hallways.
• Wash shower walls and tub, cleans toilets and bathroom walls. Wipes exposed pipes, clean mirrors, sinks, and floors to have clean and sanitary guest and public restrooms. 
• Replace towels, soaps, and all other room amenities and restock ligature that has been removed by earlier guests, or is soiled or torn, to ensure adequate supply for arriving guests.
• Wash all hard floor areas by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures, and wall hangings.
• Strip beds off all linens, and remake with fresh linens.
• Check closets for cleanliness, wiping doors, handles and overhead shelves and restocking the guest room supplies.
• Vacuum rooms, public areas, and hallways.
• Inspect door and window locks to ensure they are in working order and at once alert management to an unsecure or unsafe situation for the safety of guests and employees. 
• Check lights and remotes to ensure all are in working order.
• Maintain a friendly, cheerful, and courteous demeanor always.
• Immediately reports any safety issues to management to be addressed.
• Aids in maintaining accurate inventory for cleaning supplies, linens/ terry, and guest amenities. 
• Participates in laundry operations and linen / terry processing.
• Maintains par levels of linen and terry for guest rooms.
• Other duties as assigned.

QUALIFICATIONS:    

• Basic knowledge of general cleaning principles, use of cleaning products, operation of standard cleaning equipment.
• Basic knowledge of laundry operations, processing, and par standards. 
• Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
• Ability to push and/or pull equipment weighing up to 50 pounds.
• Works to communicate effectively with guests and associates.
• Ability to work a flexible schedule, including weekends and holidays.
• The ability to positively manage team members and keep a team spirit.
• Basic inventory management, buying methods.
• Scheduling of labor to occupancy and semiannual deep cleaning.
• Maintain basic records for labor, inventory and purchasing.

KNOWLEDGE AND SKILLS: 

• Adheres to federal, state, and local laws and regulations regarding fair housing guidelines, and employment related laws and regulations.  
• Performs duties in all aspects of hotel operations whenever needed, write, and correspond with outside business 
• Ability to utilize the property management system technology, requires the ability to work through all reporting perform audits as needed
• Ability to organize multiple priorities to ensure that daily operations are performed at peak efficiency.
• Actively reviews and monitors the social media websites to ensure timely and appropriate responses to postings, reviews, and comments. 

If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position, we welcome your application! Whether this or another position within Sound West Group, we would love to help you find the right role in our organization. 

PHYSICAL REQUIREMENTS: 

• This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. 
• Occasional need to bend/stoop/squat, climb stairs, push, or pull, and reach above shoulder (cleaning up litter, open doors, pick up and move items) 
• Ability to lift/move/push/pull up to 50 lbs. on occasion, frequent need to lift/push/pull up to 50 lbs. 
• For more information regarding the work environment, physical, and mental requirements, please contact us. 

COMPENSATION:

• Competitive pay based on experience 
• Benefits package available for full-time employees to include PTO, Sick, Medical, Dental, Vision, Life, and Paid Holidays 
• Advancement opportunities within the company 
  
  

SCHEDULE:

• Up to 40 Hours/week, may include nights and weekends, flexible schedule depending on needs of the business 

EQUAL OPPORTUNITY EMPLOYER:

Diversity is celebrated at Elevated Property Services (EPS) as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, EPS follows consistent and fair practices to ensure all Sound West Group employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at EPS, please contact us at View email address on ziprecruiter.com. Please refer to the job title and job location when you contact us.

BACKGROUND CHECK AND DRUG SCREEN POLICY:

EPS may conduct background checks and drug screens for associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by our HR representative.