Loss Prevention/ Safety Manager

Loss Prevention & Safety Manager

Twin Liquors isn't just another job it's a passion, it's a career! Born and raised in downtown, Austin in 1937, family owned, Twin Liquors began as one small store and has emerged into a "home grown," successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement.

The Loss Prevention & Safety Manager is responsible for safeguarding company assets, minimizing loss, and ensuring compliance with all workplace safety regulations. This dual-focused role blends safety management with loss prevention oversight across retail stores, warehouses, and fleet operations. The position ensures adherence to OSHA, DOT, and alcohol-industry regulations while implementing security measures to reduce theft, fraud, accidents, and other risks.

Safety Management

• Develop, implement, and maintain workplace safety policies and procedures tailored to retail, wholesale, and fleet operations.
• Conduct regular safety inspections, audits, and risk assessments of facilities, vehicles, and delivery processes.
• Ensure compliance with OSHA, DOT, HAZMAT, and local/state/federal safety regulations.
• Lead investigations of accidents, incidents, and near-misses; recommend and track corrective actions.
• Provide employee safety training (e.g., alcohol storage & handling, hazardous materials, PPE, ergonomics, emergency response, defensive driving).
• Manage emergency preparedness and response plans (fire, chemical spills, workplace violence, severe weather).
• Oversee injury management, workers' compensation cases, and return-to-work programs in collaboration with HR.
• Monitor handling and storage of flammable materials for fire prevention and proper labeling.
• Track safety metrics, analyze trends, and prepare reports for management review.
• Serve as primary contact with regulatory agencies regarding safety compliance.

Loss Prevention

• Oversee retail security procedures and support store-level security operations.
• Identify, recommend, and implement systems to minimize theft, fraud, and shortages of merchandise or money.
• Monitor inventory to detect theft or shrinkage; investigate suspicious employee or customer activity.
• Audit and investigate known or suspected losses and prepare detailed reports.
• Research, recommend, and implement additional security measures.
• Draft and update policies, procedures, and training materials for loss prevention.
• Prepare reports to evaluate effectiveness of established prevention measures.

Competency and Qualifications: To perform the job successfully, an individual should have the following qualifications and demonstrate the following competencies:

• Strong knowledge of OSHA standards, DOT regulations, and loss prevention practices.
• Excellent communication, training, and interpersonal skills with ability to handle sensitive investigations.
• Strong analytical, organizational, and problem-solving abilities.
• Proficient in Microsoft Office Suite and safety/security management systems.
• Must be 21 years of age or older.

Physical Requirements

• The ability to stand for 4-hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
• The ability to climb a ladder
• The ability to twist, bend, stoop, kneel, and crawl.
• The ability to lift up to 50 pounds.
• The ability to work 8 hours at a time.

Supervisory Responsibility

• This position has no direct reports.

Expected Hours of Work

• A typical work week includes Monday-Saturday (business is closed every Sunday).
• Availability to work all regular hours scheduled by a member of management per week
• Availability to work hours between 8:00am-5:00pm
• Availability of working on weekends and holidays (rare but if needed)

Travel

• Minimal travel within multiple Texas locations in all major cities/regions.

Preferred Education and Experience

• Bachelor's degree in Occupational Safety, Environmental Science, Business, Criminal Justice, or related field (or equivalent experience).
• Minimum 3 years' safety or loss prevention management experience; retail, wholesale, logistics, or distribution environment preferred.
• Professional safety certifications (CSP, OSHA 30) and/or health & safety certifications preferred.
• Vendor experience with ECRS, Open Eye, Navco, Master Burglar Alarm, and Geo Tabs.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.